[Resolved]  Airtel Prepaid — ignored my complaint and not talk me

Address:

Auraiya, Uttar Pradesh

dear sir,medam
mera naam gopal hai.main airtel prepaid mobile ki servise 3 saal se use kar raha hun jiska mobile no.[protected] hai.[protected] ko mujhse ritelare ne bataya ki agar aap 101 rupaye se recharge karoge to aapko full talktime milega aur aapki call rate par koi fark nahin padega.to maine 101 se recharge karva liya.uske baad meri call rate jo ki pehale 1 paisa par secend thi wo 60 paise par minit ho gai.jiske liye maine[protected] ko 121 par comlent ki (jiska reference no.CBDVS[protected] hai) to mujhse kaha gaya ki aap 32 rupaye se recharge kara lo to aapki call fir se 1 paise par secend ho jayegi.maine wo bhi kara liya lekin kuchh nahin hua.dobara maine fir 121 pe camplent ki( jiska reference no. CBNRA[protected]) to mujhse kaha gya ki aapko galat jankari di gai hai 32 rupaye ke terrife se call rate change nahin hoti aur mera fon kaat diya gaya.[protected] ko maine apna mo. no. portbility ke liye reqvest ki to mujhe airtel se call aaya aap no. porteble na karen 48 ghante me aapki call rate change kar di jayegi.lekin 2 din baad bhi kuchh nahin hua. ab main 121 pe call karta hun to meri camplent sunne se pehle hi meri call dissconnect kar di jati hai.
so plz sir,help me.

gopal [protected]
auraiya(U.P.) mail [protected]@gmail.com