[Resolved]  Airtel Prepaid — Very Less Talk Time

Hi,

Iam a prepaid card holder of airtel bearing mobile number [protected], Iam using airtel from 3 years. I didnt have any problem since 3 years.

But recently from 3 months, iam getting a messages from number 57272, whenver i recieve the message from 57272 My account balance is getting reduced by 1rupee.I have not opted for this service.

But this Airtel is reducing my prepaid balance with 1 rupee whenever i recieve the message from this 57272. I have contacted the Airtel customer care several times and got fed up calling the customer care repeatedly and explaining the situation to each and every customer executive about my problem.But None of the executives has resolved the problem.

The Assistant managers, The Executives everyone were helpless.

The executives suggested me to send 121 stop to Airtel, and an Asst manager told me to Send Unsubscribe 57272, Another Asst manager said me that it is a technical problem and "your problem is going to be resolved in 48 hours" But none of them were helpless.

Everytime i am fedup with calling up the customer care and explaining the same situation to each and every customer care executive ..

Please resolve my problem and do needful.


Regards,
Muniraju.

Very Less Talk Time

Airtel is not at all prompt in giving the talk time they promise in their sms

Actuality this is not company problem. It's depend on offer, that was running that time. some offer are state wise and some national wise if 333 offer are applicable in Maharashtra so it's means not that work in Chennai .

Airtel — Got less talktime

Hi,

My father made my recharge from rajasthan of Rs.333.00

For Rs.333.00 & 444.00, i get full talktime.

But this time i got only Rs.301.90

Rest Rs.31.10, i did not get.

My TransID is[protected]

I am facing problem in calling to customer care also in 121, 198 and 123.

Kindly assist.


Regards,
Gaurav Sotani
[protected]
Pune