[Resolved] Airtel Prepaid — balance enquiry sucks | |
hi, my name is sindhu tiwari my mobile no is [protected] i have purchased the mobile with a scheme. A airtel pre paid card was provided to me and it was mentioned that i will be getting 100 rs talktime every month upto 17 months ... so when ever i dial a airtel no the amt is deducted from the balance its fine problem is that the account enquiry never tells me anything abt the balance available Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 21 Comments | |
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i am using both prepaid and post paid airtel SIM cards in two differnet mobiles.. and i use mostly post paid ..but i also i use prepaid sometimes .. now when i used the prepaid SIM i noticed that the message " SIM card registration failure " .. and also noticed that the no. doesnt exist, so immediately contacted the customer care and they said the no. is dumped... my point is in such cases AIRTEL should first informs the customer before making it dump, also it has some balance amount .. so how to get that balance amount ?
also, i dont want to lose my this prepaid no. as may of my freinds contact me on this no. So, pl. let me know how to get back this same no.
K. Murali