Airtel Prepaid — refund of money

 
3 Reviews
India
 ayantika
I was trying to download a song thrice using airtel live.but the songs didnt download instead me account got deducted by Rs 45.this had happened many times earlier also.Its not a matter of amount but of bad service.I want my money to be refunded immediately...
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Comments

My Mobile No. is [protected] there was 10Rs. deduction everday from past 15days and we complained to customer service and they gave us a reason saying that there was a special offer activited and that is why that deducation had taken. And I told the customer care to cancel the that activition but still they contineoued deducting the amount. Next time when I called they said the amount would be refunded.
Still now amount has not refunded I am not in a position to recharge. It is purely by the negeligence of the custmer service. I want the amont to be refunded if not I will be taking reacting regarding this. Kindly do the need the full as early as possible.
Dear Sir,

On 05/05/2009 I am make a payment of Prepaid Mobile Recharge. But Balance is not updated in Mobile. Payment deducted from my Account.

Here is ready reference.

Payment details for Payment Id [protected]
Payee Name : PREPAID MOBILE RECHARGE
Address : EURONET WORLDWIDE INDIA PVT LTD
WEST QUADRANT, II FLOOR,
City : MUMBAI
Zip Code : 400051
Customer Reference :[protected]
Payment Information
Payment Amount : INR 60.00
Date of Payment : 05/05/2009
Debit Account :[protected]
Payment Status : Success
Other Details
Payment Remarks : 0109

Kindly look in to this above matter and reply .

Customer always with you.

With Regards,
PNV

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    Airtel Prepaid - refund of money