[Resolved] Airtel Prepaid — Customer care no does not exis | |
I, Mr shaikh Gulam gause having airtel prepaid connection no [protected], while I am trg to call for any enquiry or greiviences to the customer care no the reply comes some time that no does not exists, some time caLL recieved but when i am choosing option 9 for talk to customer care executive the call disconnect or reply comes check the number you had dialed, it means airtel is cheating with the people of India, or their customer care executive is cheating with airtel as well as customer also.In the may 2007 one sms i recived regardind 1000 sms and in just 50/- rs, then i give call to customer care executive and enquire about the scheme and customer care executive reply that all the local 1000sms is in 50/- then i enquired that local means what then he replied that local means maharashtra goa and mumbai's mobile no is local. then after full enquiry i activated after refilling of 50/- but after activation message also my all local sms were charged 1/-per sms, then i complained to customer care executive and also visit the airtel gallery at vasai after reciving message that wrong charges will be recredited but i am very sorry to say that now almost 6 months left not a single rupee return back, on yesterday 29/11/2007 i give one call to mumbai land line number where always my call charges were dedeuctd by 1.50rs per minute but yesterday the call charges for 1.30mnts call was 5.30rs. and many more question which required ample of time. airtel is awarded best service provider in the gsm service but I think airtel also want worst service provider award by customer. on the last month your customer care executive talk very abusive language, Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 231 Comments | |
Comments
To
The Maneger
Airtel
costmer care no exist i bhola nath yadav having no [protected] .
1st problem not contact the costmer care if sometimes contact sitting man not resolving problem.
10-11-09 irecharged 500Rs but not get full only Rs 450
2nd unwantwd servire actived without my permission like voice chat &sms . every month cut my balanceabout Rs 50 i am so fed up this service only doing cheating with people not helping. i don`t any service my no. de activete like voice chat &sms soon& refund my money
The Maneger
Airtel
costmer care no exist i bhola nath yadav having no [protected] .
1st problem not contact the costmer care if sometimes contact sitting man not resolving problem.
10-11-09 irecharged 500Rs but not get full only Rs 450
2nd unwantwd servire actived without my permission like voice chat &sms . every month cut my balanceabout Rs 50 i am so fed up this service only doing cheating with people not helping. i don`t any service my no. de activete like voice chat &sms soon& refund my money
Respected Sir,
I'm Ramanath Chakrabortty, My Mob No- [protected], Now today my said Sim Card not working.
due to IMEI No. But I've a valid EMEI No, that you have confirmed me few days ago.I've getting messege from Airtel that you have Valid IMEI No.
So I request you, Please activate my no. Please confirm.
Name- Ramanath Chakrabortty
Mob No- [protected]
IMEI No- [protected]
Cell Phone Co- Usha - Lexus.
I'm Ramanath Chakrabortty, My Mob No- [protected], Now today my said Sim Card not working.
due to IMEI No. But I've a valid EMEI No, that you have confirmed me few days ago.I've getting messege from Airtel that you have Valid IMEI No.
So I request you, Please activate my no. Please confirm.
Name- Ramanath Chakrabortty
Mob No- [protected]
IMEI No- [protected]
Cell Phone Co- Usha - Lexus.
My name is Rajesh G.Raichura my No.is [protected] i am using this airtel prepaid since 2 years with NOP service now i can't use my NOP since 7 days but they are deducting the charges for NOP while talking to customer care excutives some of them have told me that this service has been closed by AIRTEL some of them have assured me that will be started within 4 hours but it is not being started yet and they are deducting the amount for the providing the service while no service there more worst they have banned my no.for customer care hence, i can't even talk with customer care executive this is big cheating because they have closed service without any information & now they are debiting my account for no services
HAI this rameshkumar . i am your prepaid customer. your network is good, but your customer care response was very bad. so keep a good response to give all your customer care staffs
Dear Sir,
Airtel has wrongly deducted Rs.90/- and Rs.21/- consecutively on 22/11/09 from my mobile (No.:[protected]) prepaid account whereas the charge to be deducted is Rs.35/- for using Mobile Office service as usually they do. So, I could not contacted with my friends and relatives in urgent need during that day as my balance amount dropped to a negligible paise.
I contacted with Airtel customer care service for a several times from 22/11/09 to date and could not get back my balance amount of Rs.(90+21-35)/- i.e. Rs.76/- till date though an executive of customer care confirmed me about the wrong deduction of Rs.70/- from my account.
I would like to request you to help me to get back that deducted amount as early as possible and kindly inform me about your action via this email ID.
Regards,
Subir Ghosh
Airtel has wrongly deducted Rs.90/- and Rs.21/- consecutively on 22/11/09 from my mobile (No.:[protected]) prepaid account whereas the charge to be deducted is Rs.35/- for using Mobile Office service as usually they do. So, I could not contacted with my friends and relatives in urgent need during that day as my balance amount dropped to a negligible paise.
I contacted with Airtel customer care service for a several times from 22/11/09 to date and could not get back my balance amount of Rs.(90+21-35)/- i.e. Rs.76/- till date though an executive of customer care confirmed me about the wrong deduction of Rs.70/- from my account.
I would like to request you to help me to get back that deducted amount as early as possible and kindly inform me about your action via this email ID.
Regards,
Subir Ghosh
Dear sir
i am Airtel user am getting a problem the problem is that my number [protected] from[protected] onwards on my number every day one service is being subscribed by own without my request everyday
i ll do paid call from my another number to customer care to stop my service because my customer care
i also not working so i request u to please resolve my problem soon
OR CONTACT ME AT: [protected]
I WANT QUICK RESOLUTION
i am Airtel user am getting a problem the problem is that my number [protected] from[protected] onwards on my number every day one service is being subscribed by own without my request everyday
i ll do paid call from my another number to customer care to stop my service because my customer care
i also not working so i request u to please resolve my problem soon
OR CONTACT ME AT: [protected]
I WANT QUICK RESOLUTION
incomming is not comming but out going and message incomming and outgoing work. from today onwards incomming not working iam from hyderabad my moblie no is [protected]
Please Stop My No. [protected] furthure information.
Dear sir,
last 3 days am trying to speak with customer care. i couldn't speak coz ur systematic option has changed.. and it was asking msg to 121. our executive ll call u soon... i send as it is. but i got reply threw msg only i have some queries to clarify.. would u pls solve my problems my no is :[protected]
last 3 days am trying to speak with customer care. i couldn't speak coz ur systematic option has changed.. and it was asking msg to 121. our executive ll call u soon... i send as it is. but i got reply threw msg only i have some queries to clarify.. would u pls solve my problems my no is :[protected]
i couldn't contact customer care... am trying last 3 to 5 days.. its saying msg to 121. they ll call u for ur queries... really its too bad... wanna speak with customer care... kindly take action soon... my no:[protected]
Dear Sir or Madam,
My name is Ravi K Ravadi I was purchased sim card last month 11th November 2009. My mobile no. is [protected] I given my id proof to mobile shop guy but my incoming & outgoing calls bared so again given id proof and I bill from in airtel office still its not activate. so please activate my incoming and outgoing calls as soon as possible
Thanks
Ravi K Ravadi.
My name is Ravi K Ravadi I was purchased sim card last month 11th November 2009. My mobile no. is [protected] I given my id proof to mobile shop guy but my incoming & outgoing calls bared so again given id proof and I bill from in airtel office still its not activate. so please activate my incoming and outgoing calls as soon as possible
Thanks
Ravi K Ravadi.
sir.,
i am prepaid customer for the past 6 years . i am highly worried because no one in the customer care knows all the details about airtel services., even we complain to "stop the prayer " message both by calling to customer care and sms also to stop the service they keep on sending the message till now and deducting one rupee continuously sir.
mjy mobile number [protected]. please help me to stop the prayer service at the earliest.
i am prepaid customer for the past 6 years . i am highly worried because no one in the customer care knows all the details about airtel services., even we complain to "stop the prayer " message both by calling to customer care and sms also to stop the service they keep on sending the message till now and deducting one rupee continuously sir.
mjy mobile number [protected]. please help me to stop the prayer service at the earliest.
HI Everybody,
I am using Airtel frienz card. I am trying to join CUG group from last 2 months. I called in Customer Care center approx 15 times. Most of time I spoke to many supervisors (senior person) in CC. And every time they are telling me your problem will get resolve as soon as possible. But still I am facing same proble. Its really bad service of Airtel. Senior person (Lal, Kuldeep, Nilkanth, Archana, Pranit, Kaushik) also not able to do anything to resolve my problem I really feeling bad about Airtel Service. Shripad Sabale
I am using Airtel frienz card. I am trying to join CUG group from last 2 months. I called in Customer Care center approx 15 times. Most of time I spoke to many supervisors (senior person) in CC. And every time they are telling me your problem will get resolve as soon as possible. But still I am facing same proble. Its really bad service of Airtel. Senior person (Lal, Kuldeep, Nilkanth, Archana, Pranit, Kaushik) also not able to do anything to resolve my problem I really feeling bad about Airtel Service. Shripad Sabale
sir,
I am greatly disappointed on the attempt to contact AIRTEL CUSTOMER SERVICE, whenever i try, reply is not correct selection(N0 9).
My no is [protected]. Unfortunately i subscribed AIRTEL RADIO by mistake, from
the next miniute i am trying to unsubcribe by calling Customer Care.
NO WAY to contact.
please CREDIT AMOUnt RS 30/- towards my account and unsubcribe the AIRTEL RADIO service.
BETTER have separate no for Customer CARe.
I want Immediate solution, Otherwise I think of Changing to other Providers.
I am greatly disappointed on the attempt to contact AIRTEL CUSTOMER SERVICE, whenever i try, reply is not correct selection(N0 9).
My no is [protected]. Unfortunately i subscribed AIRTEL RADIO by mistake, from
the next miniute i am trying to unsubcribe by calling Customer Care.
NO WAY to contact.
please CREDIT AMOUnt RS 30/- towards my account and unsubcribe the AIRTEL RADIO service.
BETTER have separate no for Customer CARe.
I want Immediate solution, Otherwise I think of Changing to other Providers.
Dear sir,
im the customer of prepaid services of Airtel during the las 4year n my No. is [protected]
during the period of 2009 i purchase a new samsung s8300 ultra touch phone n entered my airtel sim in this new mobile phone due to some seting problem im not able to conect my net th. this mobile pls solve my problem as soon as possible
thanking you
Aayush
im the customer of prepaid services of Airtel during the las 4year n my No. is [protected]
during the period of 2009 i purchase a new samsung s8300 ultra touch phone n entered my airtel sim in this new mobile phone due to some seting problem im not able to conect my net th. this mobile pls solve my problem as soon as possible
thanking you
Aayush
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The Maneger
Airtel
hello sir
I Bhola Nath Yadav having airtel prepaid no [protected] about three year. last six month i am fed up from this service when i want to clearfy own grievances to costmer care no exists, sometimes if made
sitting man giving reply, machine is not responding now come after sometimes. Recently[protected] i have recharged Rs 500 that day full offer Rs 500 but i got only Rs450. 2nd problem, unwanted service was actived without my permission and every month charged Rs50 like voicechat &sms. i sent so many sms i do not want any service . here i am asking chairman of airtel service provider, u are cheating people like ramalingaraju.u are not bother about costmer. futher i want to request to deactivete voice chat &unwanted sms whole day disturbing to me, guide sitting people on office to resolve the people problem immidaitely.