[Resolved]  Airtel Prepaid — disconnected services without prior intimation

i have logged complaint last five days but no respone nither any call from airtel nor my problem solved

I am totly disappointed about your services how can I talk to custmer care.

Airtel — Disconnected My Sim Service

In spite of submitting all documents they have disconnected my Service. Saying that the sim is registered in someone else's name.

Request you yo pls. help me.

Airtel Prepaid — AIrtel Prepaid Connection Disconnected without information

Got two facilities on same ID Passport plus Photo Conversion of Airtel Prepaid to Postpaid and new Airtel Prepaid SIM Card Number [protected]. Submitted a fees of Rs 49 for conversion, Rs. 25 for new Prepaid SIM and Rs. 110 for Recharge. The Airtel Prepaid [protected] has been closed without any information and recharge of Rs. 100 has also been deducted. Visited Kataria Communication, Airtel Center Vikaspuri regular for one month and also submitted ID again but no action.

We did not get any verification call at [protected] and not at our alternate number [protected]. Still the [protected] has been disconnected. When I called 121 they said number have been permanently disconnected but why, what is the reason. If ID is not valid then why [protected] is working on same ID. We did not get any verification call on any number.

I called Nodal Officer. After waiting for 5 minutes, Shefali said that her computer is under upgradation call after some time.

IS IT THE WAY BHARTI AIRTEL TREATS THE CUSTOMERs. DOES BHARTI AIRTEL DOES NOT KNOW WHY A PREPAID NUMBER

I had the same problem. After yrs of fight i said goodbye to airtel forever. They will ask to resubmit documents everymonth and will disconnect the outgoing. Even if you resubmit the documents, nothing is going to happen. Be careful as you are giving valid proofs to some one who can misuse it. witout info to me hw did u quite ????...hw dare u ll do stupid things...while am took mob bal r ny else d den meanwhile u were some hw charge my mob no espacially.. we r customers fool r else?????do u think like???..its so hetic to using ur ntk...wenever it ll only if like tis means...i wont say its a worst network... [protected]

Sry airtel am going to complaint consumer court on tomo r else take it immediate action...

Airtel - Prepaid mobile connection — Mobile connection disconnected without prior information

Airtel disconnected my prepaid mobile connection without prior information. On reaching out to an office in the name of 'Airtel Relationship Centre' in Triplicane(Chennai) where I got my sim card along with my prepaid connection, I am told to pay Rs. 175 to continue with their connection and get a new sim card. They have no other answer for getting a connection back.
1. Airtel gave us a connection only after paying certain amount.
2. Airtel gave us a sim along with that.
3. Airtel disconnected the conection without proper informatrion by abusing the customer.
4. Airtel wants another amount to be paid to contnue with their service.

a. I need an answer for their ignorant behaviour.Iam forced to get move to another service provider which I understood that they ignore if they receive any problem all their prepaid customers.
b. I have a balance of more than 100 Rs in my prepaid sim account.
c. In case of any problem, they have to service for which I cannot reach out to a third party.
d. If AIRTEL cannot do any of the above, Please ask them to AGREE THAT THEY CHEAT PEOPLE AND LET THEM CLOSE THIER COMPANY.
e. They cannot be biased towards postpaid compared to prepaid customers, after all they charge the customers money.

Airtel — activation of service without intimation

Activation of callertune sevice without any intimation and deduct amount from the balance and didnot respond to the complaint.

Airtel complaints — Unnecessary Activating services

Sir, My number is [protected] which I have taken in April 2011 and activated DND service. Since that time Airtel activated unwanted services like SMS regarding football matches, and latest activated Miss Call alert for 30 days on 21 Aug 2011 for which they have charged 15 Rupees against my desire I have contacted costomer care also they said all services are deactivated then how come I am getting SMS and money is dedecting from blance??

Now the option left with me is switch over to some other service provider

Airtel — Unnecessary activation of services & deduction

This is to bring to your kind notice that I had purchased the above SIM card ([protected]) on 16/03/2011 and since then I have been facing problems with your services. From the month of April 2011 onwards,I have been constantly receiving smses from your end,renewing and subscribing me for a couple of services,for which I have neither
sent any messages from my end either for renewal or subscription(e.g hello tunes-Rs.30/- for each subscription and yahoo zone -Rs.10/- for each subscription).
I have lost Rs.190/- in this process unnecessarily for no fault at my end.From the above,I would like to know WHY IS AIRTEL MANDATORILY SUBSCRIBING FOR SERVICES WHICH I AM LEAST INTERESTED?
I guess Airtel is trying to earn money from the public in this way with your shoddy services.
I contacted your office at Mulund -West(Gallery) a couple of times,but to no avail.
It is extremely shocking to know that there is no customer service officer at this branch to hear our complaints and each time we go with a complaint,we are asked to dial a number from their office & speak over the phone to register our complaint for which we do not receive any favourable feedback or solution.(Please note that AIRTEL HAS EMPLOYED INCAPABLE CUSTOMER SERVICE OFFICERS)
Kindly note that I want a REFUND of the amount (Rs.190/-) which I have lost,credited back to my account as soon as possible.
In case, it is not done,I would like to DISCONTINUE WITH YOUR AIRTEL SERVICES WITH IMMEDIATE EFFECT AND WOULD RATHER OPT FOR SOME OTHER SERVICES WHICH ARE AVAILABLE IN PLENTY IN THE MARKET.
Hoping that I will not be receiving a negative feedback from your end.
At present,my balance is NIL and kindly note that I will refill only POST REFUND OF THE ABOVE AMOUNT MENTIONED.
WE ARE NOT AT ALL INTERESTED IN ANY ADDITIONAL STUPID SERVICES OF AIRTEL.

Regards,
Geetha Hariharan

my number [protected] is missing please disconect the sim please my other contact number is [protected]

AirTel — disconnecting airtel connection

Sir,
my connection of internet 4045475 and i want to disconnect it, as it is of no use to me now . i had forwarded my request a no. of times to customer care but in vain, kindly disconnect my connection as soon as possible .

yours Sincerely
ghanshyam adwani
[protected]
p-7 nirmal nursery bairagarh

Airtel — unnecessary service activation

dear sir,
i am a costumer of airtel tellicomunication company with mobile number [protected].
on oct 5-2011 i activated friend chat with id number 2478952 at time 19:04.but i also deactivate this on same date and time was 19:06 and i was sent a conformation msg from the company.after that i sleeped.
but when i get up next morning i saw to msg that you have been charged rs 30/- for activating friend chat service with id number 4319817.but i was not activated by me.and when i contected to costumer care they said that they have not activated this and even they dont have any information of deactivation of last friend chat service.
so i request to solve this issue as soon as possible.
yours thankfull,
sandeep yadav.

AirTel — number disconnected without intimation

dear sir i have submitted 9times id proof but without intimation again they have disconnected so please register a complaint on the company

Bharti Airtel Ltd — Mobile disconnected without intimation

My mobile no has been disconnected without any intimation, there was no outstanding and was using it for last 6 years.

the behaviour by airtel is just very disguisting and irresponsible

AirTel — Prepaid mobile connection disconnected

Sir,

I have Airtel prepaid connection from past 3+ years. About 6 months back they asked me to
submit documents related to identity and address proof,which i have submitted to Airtel office [Koramangala].

But due to some reason they [Airtel] disconnected my phone connection on 28 of October.
When i visited airtel to office to enquire about that, nobody responded what exactly reason behind disconnection.

Finally they asked me to submit the same documents, i submitted on same day.But its been 3 days but still i did not get my mobile connection.

Initially they disconnected only outgoing calls, later they disconnected the network connection only.

This very frustrating because being festive season lot people will be trying my phone.Even i am not able to make some important calls to my friends and relatives.

My No is [protected] and my name is Sajith Dev..i agree with the above complaint..because i am getting renewed with certain serviced which is not even known to me..and certain amount is getting cut for the subscription which I have never activated..when i send STOP services SMS to 121 it says " there is no services activated on your mobile" then comes another message " we received your request to STOP services, we will bre back to u in a few minutes with the available options"..then comes the most annoying message " We have not received any input from you in the last 5 minutes. To stop a service reply to this message with 'STOP' ..its really annoying..customer care executives are just beating around the bushes when we call or cut the call...

airtel prepaid mobile services(bharti airtel limited — without intimation disconnect the service

last month (october&november)i received call from airtel customer care,regarding the mobile number-[protected]- submission of identy&adress proof .In this phone call they informed that -
their sending an agent to my house to collect the submission proof(identity& address).I was waiting whole the day,but the agent did not come.After one week ,again i got a similar type of call from airtel customer care ,but no agent came till to date.On 28 Nov. 2011 at 19:30 hrs,i tried a call to my friend.
But the call was received by the customer care and informed me that my services has been suspended from 26 Nov. onwards.The services was suspended with out any intimation for which i made a query to the customer care.After that my services has been restored.

FINALLY I REQUEST THE AIRTEL SERVICES DO NOT ABORT THE SERVICES WITHOUT PRIOR INTIMATION AND TRY TO UNDERSTAND THE CUSTOMER EMERGENCY CALLS.

Bharti Airtel Prepaid Mobile — Disconnection without prior intimation

I am using Airtel mobile no. [protected] for more than 6 years. It is very awful practice on your part that my no. was disconnected without prior intimation to me by any means although I have submitted the documents several times as and when asked. Dealing person issued me a duplicate SIM no. and charged Rs. 25/- for the same instead of restoring the old SIM. She told me that my no. will be restored after 7 to 8 days and balance amount of previous SIM will not be credited to new SIM. It is regret to know that Airtel company is looting customer’s money through such dreadful means. The same was not expected from such a reputed company
Amit Kumar Sharma

Airtel Prepaid — Disconnection from 3 day

My Airtel prepaid number is [protected] Mumbai circle. There is no range since last 2 days so no incoming and outgoing calls are possible.The same thing happened 2 weeks before for half a day but later connectivity got restored automatically.Request you to support urgently as I am using this number since last 6 years or more all my relatives are having this number and cannot contact me since last two days.

Nilkrishna Deshpnade