[Resolved]  Airtel Prepaid Mobile Connection — wrong deduction on account of activation of airtel money Axis bank super account on 26/6/13 at 2217 hrs

AirTel — activation of prepaid mobile service

Sir, my airtel prepaid mobile service is deactivate due signature error in address proof in last 3 days. Today i submitted once again my address proof at airtel outlet mangalore. But service not active. So i suffering from this problem. My mobile number is [protected]

Bharti Airtel — wrong deduction from prepaid account

got activated gprs on my phone [protected] for Rs 98 on 1 Jan 12 but Rs 30 deducted from my balance in prepaid account and customer care is not responding on calling 198

AirTel — money deducted for services not activated

sir i have been charged for value added services which i had not activated and after contacting the service provider they say thaT THEY CAN ONLY REFUND RS 10. and the rest is beyond their limit ,services like kanada ,cartoon network had been activated all by itself when i dont even speak the language.it is a rip off and it will only force us to change our service provider if it is not attended to.

Airtel Prepaid Mobile Connection — not responding

Hi,

I am using the Mobile prepaid connection from since 2003 the Bangalore costumer care executive responding not properly.

Thanks.

AirTel — Prepaid Mobile Connection

Dear Sir
I have recently purchased an airtel prepaid connection and I had duly submitted all the necessary documents. It worked for around 10 days and thereafter I have received message from airtel that my documents were incomplete.
Thereafter I have again submitted all the required documents to the airtel gallery but still it is not working. I am struggling with customer care representative arrogant attitude and still my connection has not been started.
Kindly look after the case and do the needful.

Thanking You
Abhishek Mehta

AirTel — Deductions from Prepaid Account

Hi,
I am Jayesh, My Mobile number is[protected] and is of Airtel Mumbai Circle.
Airtel is deducting Rs.5 (FIVE RUPEES) daily from my Account.
For past 21 days I am calling up Airtel Customer Care daily to stop the unnecessary services which they had started on my prepaid account and deducting money from my prepaid account.
Please let me know on how to resolve this. I am tired of calling up them daily. They just provide me service request number everytime I make a call on Airtel Customer care but my request is never taken into consideration.

Airtel prepaid mobile — Airtel Prepaid offer

I am using Airtel from last 5 Years(No [protected]), When I tried to change to different service provider I got a offer from Airtel to reduce the call charge. So I accepted to stay back with Airtel.. This is happening from last 2 month but still this offer is not activated for my number, When I ask customer care again they give very poor response...

airtel/mobile connection — Wrong deduction from prepaid connection

I have a prepaid mobile connection of Airtel. My no. Is [protected]. I m being charged unnecessarily for Internet services which I have never done. I made a number of complaints and was told that since GPRS is on I m being charged. To which I stated that please disable my GPRS. I was told that this service once discontinued will be for ever. Accordingly I was categorically told that GPRS services have been discontinued and no charges will be levied. But I m really helpless as the charges are still being levied. I think to keep their operating cost low, the company is hiring some half-baked stuff who come for pocket money as has been the trend in the State of Gujarat. I m sure the same must be true for other states. There is absolutely no seriousness on the part of these fellows and the consumer suffers as u hardly find any redressal for your complaints. Most surprising with a customer base of 120 million, how can a cash rich company like Airtel afford to be so callous.

Namaste Lt. Sharma,

This is to inform you that your concern listed on 05 July 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Namaste Lt. Sharma,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33