Airtel Prepaid — excess charge

Airtel Prepaid Connection — Excess billing without information

Last few months ago I had taken an air tel prepaid connection. One day I had a message that" your subscription to the on demand has been renewed " and they simply deducted Rs 30/-from my account.

I want to know without my knowldege & request how did they deducted the amount from my account. The same has happend to one of my friend also.When twice I contacted the customer care at Cochin(Kerala) dtd.21.07.2008 at 2.11PM they first they disconnected the phone secondtime when i ask they told that their computer has got some problem asked to contact in the evening.

Now I want my money refund back to my account other wise I will publish the matter to every one more than effective of that NEWS PAPER among my friends.

I want this problem to be solved with in 24HRS.

Thank You

Airtel — automatic activation of world news

MY FATHER IS USING AIRTEL LIFETIME PREPAID CARD. BUT THE PROBLEM IS THAT WORLD NEWS PACK IS AUTOMATICALLY ACTIVATED ON THE CARD AND THERE IS A DAILY DEDUCTION OF 1 RUPEE. AND EVEN IF I DEACTIVATE THIS PACK, IT GETS ACTIVATED THE NEXT DAY.
MY FATHER EVEN VISITED AIRTEL GALLERY. THEY DEACTIVATED IT BUT AFTER 1 DAY THE PROBLEM PERSISTED. PLEASE TELL ME A SOLUTION

further to my previous complaint made on july 31, 09.
i just reinserted my sim and found that more money disappeared.
disgusted i rang up customer care and a vaishali answered the phone.explained everything in detail and told her about the email as well.
she said some alert like cricket or news, etc is on which she will disconnect and return rs.20 to me.
i told her i had not subscribed to anything so how is my money being cut.she said it is showing here.i told her i got a call from airtel for some free download which i refused and that day onwards money started reducing.
i told her how can you reimburse only rs.20 when more than rs 100 has been cut.she disconnected the phone.LOL
people beware as money is being cut for value added services not subscribed for.
she asked me to reinsert the sim and she reimbursed only rs.20, since i was already in a deficit of rs15.89 i have only rs.4.11 left as balance.

Dear sir,
My name is Rajveer Singh, customer from west U.P. mob. no [protected].
I am ur customer since last 3 years. I am having a DEALER SIM CARD. the problem is that till yesterday on 26th Aug. my call rate was low as from statring but today on 27th Aug. my call charges are increases as normal customer. I am trying to call 121 but it didn`t work.
So, please tell me what happan in just one day that I got this problem. call me or send mail as soon as possible.
regards

Hi,

My name is Dhananjay. I am from Baroda (Gujarat). A bizarre thing happened with me last time i went to Bombay. When i was i Bombay i called my father & friends, but every time it happened that if i call them & the other person don't receive my call or cut the call, my balance got cut without talking to them. Thats awful. I didn't complaint as I didn't have time. But how Airtel can do such a thing. I don't know whats d problem is but still...

Hi,

I agree to this point as I too faced this problem, without intimating I get few stupid services, which i never demanded. Some schemes automatically activated. I call to Airtel guys, they show that you have updated & its showing here & all, & don't listen, hang up the call & all. They talk as if he/she (the call attender) is paying me for the balance. See the Vodafone guys. they talk in a such a beautiful & polished manner, I mean if you are angry they will talk in such a way that you will be totally relaxed. but in airtel they talk in such a manner that u will get angry even more den you are, or even if you are not angry they will make you angry by there 'desi' way of speaking. huh...do something ' BHARTI'...

Airtel lifetime prepiad card — Automatic activation of scheme

On 23rd sep 2009 my Rs.10/- was deducted from my balance and when call to customer care for enquiriy about this they said that i had activated the matrimony service scheme but it is wrong , this is not happened for the first time many times it has been done and for this every time i used to call customer care number but only once i had got the proper response from yours and only once my money was refunded to me. Your customer care executive service is very worst they never give proper solution and used to argue and now a days they disconnect our call in middle of the talk .Now i am really feedup o[censored]r service if you want you can check my complents in your record . I want my money to be refunded .I want a quick reply on this matter.

i dont want cricket message i have no balance even though i am getting so please stop the cricket messages

[protected]
why have you deducted rs 30/- please credit the same urgently.

[protected] / [protected]
we have never activated any services on these numbers, why do activate on your own, please stop all additional services and credit rs 30/- on [protected].

Airtel — excess deduction Rs30/ at own

Airtel has a deducted Rs 30/ from my deposit pre.paid mob no[protected] on[protected]. just after receiving there call to suscribe for a song on the optionn/ Immediately. on hearing the message from Airtel discontact the voice. NO OPTION WAS SELECTED BUT EVEN THEN THEY HAVE DEDUCTED Rs 30/. Contacted several time on cusmer care but they did ni pay heed. Since no service has been used,Airtel should re-credit Rs 30/ immediately.

Airtel Prepaid — much more angry

dear airtel
plese give me better service, im long timrer airtel prepaid user,but now adays i m unsatisfied ur servises
rgards
Ganesh more
[protected].

what u think about customer? we are not fools u...