[Resolved]  Airtel Prepaid SIM — ID Document Mismatch.

Address:

Agra, Uttar Pradesh

Hello,

I had bought a airtel SIM card(mobile no.[protected] Sim No.[protected] in ther month of Janurary 2011 from canopy sale.I submitted my license id in the name of SAJAL SINGH.Recently last week I lost my above said SIM. So, I went to the local airtel care office to get a duplicate sim. They denied to issue Duplicate SIM stating that the SIM I bought had been issued in the name of some other person naming VIKAS.Two days back one person came to my home asking about the No. [protected] saying that he had lost his mobile three months back and placed a complaint of his lost mobile then POLICE placed his mobile IMEI no. on survelliance and tracked on 30th march 2011.From there they got information about the running no. on that mobile they inquired from airtel office and office person said that this SIM had been issued in the name of SAJAL SINGH (which I never bought).This is very disgusting and dissappointing that MY no has not MY ID docs and some one who is using stoled mobile contain the SIM which I never bought contain MY ID.I wonder how this can be .I request to look in this matter ASAP.


regards,

Sajal Singh,
[protected]

44 Pushpanjali Vatika
Sikandra agra
UP 282007.