Airtel Prepaid — Airtel Prepaid Number got bared without any information

Address:

South Delhi, Delhi

Hi,

This is Amita Jha. I am using Airtel prepaid connection [protected] since from Oct'07 issued with the name of my brother Mr. Manoj Kumar.
On 12th Oct'10, all of the sudden, i came to know that my number is not working and all the outgoings calls were getting transferred to Airtel Verification Cell. I spoke to the concern dept and came to know that my Airtel prepaid number was bared due to ID verifications issues.
The whole details were take verbally and I was told that the number will be activated within an hour and it happened the same.

But again on 13th Oct'10 evening, my Airtel prepaid number was bared.
I called up to customer care again, but it was of no use as no one was there till midnight to attend the call and the call was put on hold for 15 or more minutes for several times.

Today i.e. 14th Oct'10, since from morning 9, am trying to contact on 198 but the call is still unanswered.
And my Airtel prepaid number is still bared.

Plz help.....

Amita Jha