[Resolved] Airtel (Prepaid) — Subscription to IPlayer & balance deduction without consent | |||
I am on international roaming with Airtel Prepaid and received an SMS thanking for my subscription to IPlayer with a balance deduction of Rs.1 a day. I have not consented this subscription, so why am I being asked to pay for it. There is no way for me to terminate the subscription, while Airtel continues to deduct my balance. STOP THIS SUBSCRIPTION FOR GOD SAKE.. mobile: 81978.92435 name: Deepak email: [protected]@yahoo.com Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
15 Comments | |||
Comments
air tel prepaid mobile — deduction of subscription without consent
My air tel prepaid number is [protected]Whenever my phone is re charged there is Rs 10 deduction
against subscription for renewal of services which I had never
asked for.
Inspite of complaining complaint number[protected]
they have been deducting Rs 10 every other day
Like wise I've lost 50 - 60 Rs till now.
Pl.do the needful to stop such unsolicited deductions at the
companys whims & get me the refund as soon as possible
Airtel Prepaid — deduction of balance without subscribing
my no. [protected] my balance is deducted weekly for subscribing bollywood fusion and animation (15 rs per week) but i did not subscribed it and 50 Rs is deducted for downloading games but i did not download it so i want my balance back of 95 Rs and further their should not be such deduction deduction of balance without subscribing
my no. [protected] my balance is deducted. i did not subscribed it and Rs is deducted for downloading games but i did not download it so i want my balance back of Rs and further their should not be such deduction
my no. [protected] my balance is deducted. i did not subscribed it and Rs is deducted for downloading games but i did not download it so i want my balance back of Rs and further their should not be such deduction
Airtel (Prepaid) — frequent change of recharge options without prior information
sir/madamI have a prepaid sim of airtel punjab.my phone number is [protected].i have recharged my account with Rs.333 on Dec 31, 2009 while roaming in west bengal, I was given Rs.302 as talktime.again recharging with the same amount of Rs.333 on Jan 25, 2010 I got 333 minutes valid for one month only, which are useless while roaming.Now, my complaint is that the service provider did not inform me about the change in recharge option.i have wasted this amount on recharges as I'll stay in roaming for some more time.
I talked to Mr. Rakesh at the customer care centre on [protected] on Jan 25, 2010.He replied very rudely and asked whether the company has asked me to recharge the account.
You are requested to intervene in the matter to avoid any such future loss to any customer.
Airtel (Prepaid) — Incoming and outgoing complaints for the last 3 months
Respected Sir/MadamI would be very thankful to you, if you would kindly furnish me the incoming and outgoing call details of the past 3 months of my Airtel mobile ([protected]), to my e-mail a//c [protected]@gmail.com.
I have been plagued by the hoax calls and also is skeptical about the amount charged. I have been billed for the calls which I never made. Right now I am bed ridden after I met with an accident.
I would be very grateful to you if you would kindly resolve this problem, by providing me with the call details or guiding me to get the same from my service provider. Calling the customer care of Airtel seems to be a futile effort.
Please rescue me of this situation, I will always be indebted to your benevolence.
Thanking you
Airtel Prepaid — balance Deduction without subscription
Hello sir ,my name is narendran and my mobile number is 0-[protected], iam being charged every time as soon as i recharge my prepaid mobile not for 1 time but for several times , i have not subscribed for any service from airtel live .
" Thanks for downloading JavaGame from Airtel. You have been charged Rs 40. Enjoy Games Club! http://gclub.in"
i am trying to contact the customer service through 123 and 121 as well when i reach a point to be connected to customer care it gives me a automated voice as "number does not exist " this is really shocking as how can it be possible you AIRTEL IVR connecting me to a disconnected service .
what is the solution . when i reply back to the airtel live 54321 as "STOP" its not even confirming any thing whether it has stopped the service or not hence one thing is obvious it going to deduct the money if i recharge again .
please let me know a solution ?
this is really frustrating
AirTel — Subscription without consent
Subscription without consentDear Sir,
Every month I get an sms which states Your subscription toY! zone will be renewed in 2 days.you will be chagred Rs 30. , i have send many mails to unsubscribe. I am paying this Rs 30 for so many months.
please help me to unsubscribe to this and help me my cell no is [protected]
thank u
Airtel Prepaid — without my consent balance is being deducted
I am holding prepaid connection of airtel (mobile number-[protected]) my prblm is that my balance is automatically deducted for no reasons i dont hv any vlue added service activated on my no. but still whenever i rechrge my acc my balance gets deducted ! yesterday i got a recharge of 30rs i.e.24min talktime but today its rs18 ! btw i didn even cal sum 1 from 2 days and em 9th class student so i dont hv much money also ! Please understand my problem and try to solve this as soon as possible.hoping for immediate actions.Thanks
Hi, Cheats, , Laalchi Kuttas and Shameless people @ Airtel,
How the hell can U start vulgar services like picture alerts on any person's number. Children also browse thru parent's phones.Don't you Kameena's have any morality.U never ask for customer confirmation. Is it legal to start any subscription witout the customers' consent.
Or does Mr Bharti mittal want to join A RAJA in TIHAR JAIL. Consumer Court, Moble No portability, Media expose'. How would U like to get entertained. Airtel is the best service provider in the country but for this major problem .Is your staff dumb or trained to this and fool people. Yester day only a friend swtched 62 nos to Vodafone.Due to regular overbilling.Maybe we are next.
Hope somebody will read all this and take action otherwise Doomsday will be unavoidable.
Happy Cheating.
How the hell can U start vulgar services like picture alerts on any person's number. Children also browse thru parent's phones.Don't you Kameena's have any morality.U never ask for customer confirmation. Is it legal to start any subscription witout the customers' consent.
Or does Mr Bharti mittal want to join A RAJA in TIHAR JAIL. Consumer Court, Moble No portability, Media expose'. How would U like to get entertained. Airtel is the best service provider in the country but for this major problem .Is your staff dumb or trained to this and fool people. Yester day only a friend swtched 62 nos to Vodafone.Due to regular overbilling.Maybe we are next.
Hope somebody will read all this and take action otherwise Doomsday will be unavoidable.
Happy Cheating.
I don't want cricket sms on my cell # [protected] through Airtel Prepaid services. However I have tried to check this with Airtel Customer Care, but they did not responded properly. As my balance is deducted unnecessarily. I have not requested these services. Hence I request you to please deactivate all SMS alert services from my cell IMMEDIATELY & add on my dedcuted balance of Rs. 50/-
AirTel — Deduction of prepaid balance without consent
AirTel friends chat service[protected] has been irritating me by calling at odd hours..like 2am in then night. It has also deducted Rs. 30 from my balance (29th August 2011).I have no wish to subscribe to this service. I want my balance to be returned and an immediate deactivation of this service. my number is [protected]. If nothing is done immediately, i'll sue airtel in the consumer court in this regard.
This is no way to treat your customers.
i can not talk with custmor care
AirTel — subscription deduction
I have been regularly charging for Weeklysub subsciption service @ Rs.20/week despite no suchservice request.SANDEEP KUMAR MEHTA
[protected]
My no. [protected] is deducting balance.. because of why i don't know . Please stop that services..which deduct the balance.. i was recharge many times but .. after recharge its balance was 0 ..
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Airtel (Prepaid) — Repetatively wrong deduction of balance
Sir,I am Manish, using Airtel prepaid card, No [protected](MH) It is seen that, Airtel is doing wrong deduction of my balance for the (VAS) services, which are already deactivated from on 21.04.08, Butb till the date my balance is deducted from Airtel. I had comped around 7-8 times in last 2.5 months, but their is no FINAL solution. After complaining Airtel is adding balance to my account & immediately for the day balanced is deducted.