Airtel Prepaid — Useless Customer Care Executive Support
TO WHOMSOEVER IT MAY CONCERN
There must be a lot of complaints on this, but still I am wasting my time making a complaint hoping that atleast someone will read this about AIRTEL CUSTOMER CARE PEOPLE.
I am trying to write in short as I want to write so many things, but I don't have time and my fingers will start paining if I write everything.
I have prepaid number [protected]. Since 2-3 days my balance is continuously getting deducted and for that I made a call to [protected] to make a complaint against this problem. At first call I was told that because of GPRS use the balance is deducted, fine, but after this statement I wanted to get clarified more on this but before confirming that my query is over or not that telephone operator said "thank you for calling Airtel" and he disconnected the call as he was in TOO HURRY.
When I got angry by this, I made a 2nd call this time I selected '1' for Marathi Language, and the person picked up call started to speak in Hindi. I told I want to speak in Marathi, he said You speak in Hindi only.
WHY THE HELL I WAS TOLD TO PRESS '1' TO SELECT MARATHI LANGUAGE?
He said he will transfer to his senior to speak in Marathi, he kept me on hold for couple of minutes and the call was disconnected, boofffffffffffffff WHAT THE HELL WENT WRONG?
IS THIS REALLY AIRTEL? VERY VERY VERY VERY UPSET AND CAN'T FORGIVE MYSELF FOR MAKING CALL.