[Resolved] Airtel — Balance not updated to regular account but dedicated account | |||
My airtel number is [protected]. i recharged my airtel number from karnataka as i was roaming. the recharge was of rs. 250/- but all the amount directly went into my dedicate accound and not my regular account. because of this, my balance is still showing as 0.00. this is highly unacceptable. I called customer care and they said that the amount has been added to my dedicate account and they can do nothing about it. what is the use of the recharge then. i am not able to make or recieve any calls on my mobile. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
My airtel number is [protected] & [protected]. i recharged my both airtel numbers yesterday from punjab as i was roaming. the recharge was of rs. 250/- but all the amount directly went into my some 3G Package and not my regular account. because of this, my balance is still showing as 0.00. this is highly unacceptable. When I asked the dealer, he replied that he has no idea, go call Customer Care. I called customer care and they said that the amount has been added to my some 3G Pack and they can do nothing about it. What is the use of the recharge then if I am not able to make or recieve any calls on my mobile.
Please this is seriously unacceptable. I needed the talktime not this package, please do something about it. This is quite unfair for someone who cannot afford second recharge for next week or so.
mail me your reply @ [protected]@gmail.com
Gagan Sahni
Please this is seriously unacceptable. I needed the talktime not this package, please do something about it. This is quite unfair for someone who cannot afford second recharge for next week or so.
mail me your reply @ [protected]@gmail.com
Gagan Sahni
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Airtel — DEDICATED BALANCE NOT UPDATED
I RECHARGED MY PHONE WITH A SPECIAL OFFER OF RS HUNDRED AND ELEVEN AND I WAS TOLD BY THE RETAILER THAT I WOULD GET RS SEVENTY THREE IN MY BALANCE AND FIFTY MINS FREE ON CALL TO OTHER LOCAL MOBILE NETWORKS BUT I DIDNT GET THAT FIFTY MINS FREE. SO PLS TAKE APPROPRIATE ACTION IN THIS DIRECTION AS EARLY AS POSSIBLE . AS I DIDNT GET APPROPRIATE RESPONSE FROM CUSTOMER CARE SO IM COMPELLED TO REGISTER THIS COMPLAINT