[Resolved]  Airtel — sms pack not working

sir
on 31st dec. 2007 i have purchase one sms pack of 29 rupees
But till date it is not working . when i sms to any person ,the charge has been cut from main amount. please do needful
as soon as possible. my phone no is [protected]
N.C.BAG
989 RATANLAL NAGAR
KANPUR UP

Dear Sir/Madam,

This to inform you that I am experiencing unnecessary deduction from my prepaid mobile account No: [protected]. It is learnt that this amount is deducted for BOL BOL PACK which is not activated by me at all. At first I noticed this deduction (Rs. 17 /) by end Nov-07 and same was reported to Air Tel . I am pleased to inform you that the amount was refunded, after a constant follow up, and a message was received on 07.12.07 from Air Tel. Again I found that an amount is deducted (Rs 34/) and same was brought to the notice of Air Tel and I was informed to send a message “usub- bol-55456” . Accordingly I forwarded the request and I received the message that “plan is not active.” on 01.01.2008. Again I find that Rs 17 deducted and I was told that I forwarded the message without the space between usub and bol hence it is not deactivated. I contacted Air Tel on 07.01.2008 and I was told to forward the message keeping the space in between usub and bol and message received from Air Tel that plan is deactivated.
From the above you will notice that the amount is getting deducted for no fault of mine and today no amount is left to call anybody from my mobile. Would you please look into the matter so that I get back the deducted amount without further delay? I confirm having forwarded the message by e mail to [protected]@airtel.com but in vain.

Regards,
Tarasankar Ghosh
Cell no- [protected]

sir,
My name is Sanjay kumar, and i am belong from bihar, My mobile number is -[protected], i am using your GPRS service from last 1and half year, sir from last 20 days i am not able to used your that service, due to your server problem, when i connect to server , its show that connection is not available.
sir i think that you solved my that problem,
waiting for positive reply
sanjay kumar

AirTel — SMS not working

In my phone no.[protected], the SMS is not going from 5th of Oct. 2010, complaints have alreay been lodged and also talked with customercare so many times. But No result and they have consumed my time also a lot. It has been tried from other instrument, the SMS is not going and displaying the message "Sending failed". The problem is not in instrument but Airtel service provider

M K Jain
Chief manager , BPCL

Hello,

From my pre-paid airtel number +[protected], I have not been able to send SMS. I am able to send SMS but not able to send replies at all. I have raised this issue several times with Airtel Customer Care, but the problem remains unresolved. This issue is pending since September 2010

My AIRTEL number [protected], is unable to receive SMS from[protected].Never faced such a problem.Wonder what AIRTEL has to say ?

i am also having sms pack problem...i purchase pack of 36 rs...in which after more than 10 msgs 9p/sms should be deducted but on every msg 25 paise are deducting...

I am also facing same issue... AIRTEL = Cheaters, till Jio they looted the country at the high level...