[Resolved] Airtel Tamilnadu / Prepaid — excessive charging | |
Airtel in Tamilnadu charges for the usage of 58 seconds as 2 minutes. Only upto 57 seconds Airtel charges for 1 minute. If the customer makes a call and speaks for 1minute and 58 seconds he is charged for 3 minutes. I made several complaints to the customer service of the AirTel, but no action has been taken to rectify the defect in evaluating the charges. This kind of charging is adopted for all calls including ISD & STD. I don't know why Airtel considers usage upto 57 seconds alone is chargeable for a minute & usage of 58 seconds is chargeable for 2 minutes. Should the customers be penalised for patronising Airtel & expecting fair billing from them for their usages? Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
147 Comments | |
Comments
My number is [protected].Now, i am in bangalore and recharged for rs.72/- for free data roaming .But, still not yet activated .Pl. Check and do needful for us. Thanks
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