[Resolved]  Airtel — unnecessary charges

i called customer care to disconnect my postpaid number ( [protected]) in june, 2008 but still they have not done that . instead they have been sending the mobile number . i did pay Rs 150 each for june and july 2008 although unnecessary but still ...
moreover i have no written proof.

dear sir,
i'm not providing any service from you, and unnecessary charges cut from my bill. when i complaint in your customer care noboby pick the phone. either if you return my amount, otherwise i will complaint in cunsumer forum.

[protected]

since Monday i m getting msg from 56363 regarding stardust and i got rs 10 deducted from my account on thursday for no reason.
plz unsubscribe me from that service.
my mobile no is [protected]

AirTel — uncessary charges

I have Airtel Mobile connection with Number [protected] upon my mobile i am receiving messages that u can enjoy download games through http//gclub.com and Rs.5 deducting from my balance some times Rs.10 some times Rs.15 and some times Rs.20 I never enjoy the service of gclub. Due to which i am afaid to recharge my mobile balance.

Now request to stop this service from my mobile and as well as stop to deduct amount from.

Yesterday also i lodged the same complaint but still there is no response.

Kindly do the needful so as i can recharge my mobile and use.

Thanks and awaiting for reply through my email or mobile.

DEAR SIRS/MADAM,

SINCE, LAST 3 MNTHS, EVERY WEEK IM CHARGED RS.20 FRM MY A/C. WITH OUT MY KNOWLEDGE AND FOR THE SAME I HAD ALREADY COMPLAINT 5TIMES BUT STILL THERE IS SAME PROBLEM IM FACING IT.

HOPE TO COOPERATE IN THS CASE & DEACTIVATE THIS SERVICE IMMDTLY AND OBLIQUE.

THNKG YOU,

VISHAL TURAKHIA,

[protected]

hello sir,



mera naam pawan hai aur mere pass airtel ka mobile no. [protected], hai mein jab b is no. ko use karta hu mujhase unnecessary charges kaat liye jaate hai,customer care se baat karne par sai info b nai di jaati kabi batate hai k aapake no. pe service activate hai,aur kabi batate hai k aapaki complaine register kar l gayi hai next 24 hrs mein aapka soltion ho jayega,


so kindly is problem ko solve kare but mein abi roaming me rahunga to sayad waha is pe call b na le pau so i will use this after 15th march.




thanking you sir

I donot have any subscription.but as soon as I recharge my prepaid sim aitrel cuts service charges.My mobile no.-[protected]

unable to unsubscribe
unsubscribe the service
on my mobile no [protected] service of model of the day has started automatically probably from Airtel Live and it has been showing URL http;//203.115.112.5/modeloftheday/default.aspx?route=unsub for deactivating service but after clicking on it nothing happens and i hv been charged Rs.15 for every 7 days and so on. So i request higher autorities to look in into the matter and kindly deactivate this service at earliest and obliged me.

For the fourth time, without me applying for any hello tunes service, the service has been charged for.
I am a student and do not earn, Rs.30 for me is a big sum in my balance and I am definately throwing the sim card soon. The Customer Service centre on the phone is pretty intelligently made to waste further balance and I request whoever reads this to please try contacting a human voice on Airtel's Service Center on the date 19.10.2010 as I have not been able to get through even after 15 calls.

Please look into the matter, because Airtel's goodwill is definately going bad.
And its not just me, two more people of my family have the same complaints, not mentioning how many more people I know of with Airtel Sim cards facing the same problem.

[protected]

i have postpaid connection of the airtel.i given compalint many times but from airtel no response.airtel people only calling for bill payment.

Airtel — unnecessary charge from my mobile

my mobile is [protected] (AIRTEL circle: Kolkata)
the followings have been charged from my mobile without my consent.
1. on 11.12.10 for " you have renewed for full track subcription" Rs 3 has been charged (ref: Sms AD 54321)
2. on 09.12.10 for " downloading bestseleers.._" Rs 3 Charged
3.on 09.12.10 for " downloading bestseleers.._" Rs 3 Charged second times
4. on 09.12.10" thanks for using full track subcription" Rs 5 charged

it is not clear to me what makes the company like you start cheating with customer.

kindly stop all these nonsense immediately. donot do such thing near future

JIBAN MITRA
[protected]
[protected]@rediffmail.com

Airtel — Unnecessary Late Fee Charge From Last 2 Months

My Airtel Fixedline bill for the month of October-November in 2010 was of Rs 670 and the last date of payment was 7 December,2010 and i paid it on 4 December,2010(Receipt No. 15602) at the authorised Airtel store namely Mobile World,Shop No. UGF-3,Akanksha Market,C-Block Ramaprastha,Ghaziabad U.P.-201011(Phone no.[protected],Mobile No.-[protected]) in Ramaprastha,Ghaziabad.But in the next bill i was charged with a late fee of Rs 75 which made it to Rs 812.When i mentioned it to the Airtel Complaint Helpline 198,they told me to make a payment of Rs 737 only and not Rs 812 as i wont have to pay the late fee charge.So i made a payment of Rs 737 on 6 January,2011(Receipt No.17179) at the same authorised store in Ramaprastha.But to my shock they sent me the next bill of Rs 850 which again included a late fee of Rs 75 and a due payment of Rs 75 of the previous month.I tried to contact the Airtel sore many a times but to my dismay it is closed from the past 1 week.I want to request the authorities to look into the matter or else i will have to file a petition against them in Consumer Court.
Rajiv Mittal
Email id:[protected]@gmail.com

AirTel — Unnecessary charge for Customer Care

This is Sabarish. I have been using Airtel mobile network since 1.5 years. Now, whenever i need to get assistance from Airtel, i am calling 121 and i am charged at the rate of 50 paise / minute from my account balance. I am not sure why there is a tariff to avail a service assistance from the network service provider which is definitely supposed to be free of cost. I got to know that we can call 198 alternatively which is now free for users. However, the representative of 198 is forcing me to call 121 again as they cant provide any technical assistance. What a weird support by India's famous mobile network? I am looking for a valid response from Airtel on this issue.

Sabarish

I, Mohammed Ahmed Hussain, bearing Mobile # [protected], have recharged with Rs. 55 on[protected] at 20:39 Hours (8:30 PM) and I'm suppose to receive Rs. 45 but I haven't, after that I called twice to the same number where I spoke to my friend for 28 Secs and 17 Mins & 32 Secs and the charges are supposed to be Rs.9 and 50 Paise and the remaining Balance should be Rs. 34.57 but I was left with only Rs.24.57. Even after calling the customer care,no action was taken, infact CCE has disconnected my call thrice while transferring my call to their supervisor, and they are too poor in English to communicate with the customer.
I want that my amount should be reversed asap and a serious action should be taken against the CCE's.

AirTel — UNNECESSARY CHARGE

dEAR sIR
I am Sharda Pandey, I have been an airtel customer for quite long off late. I have not subscribed any schemes like missed call alerts ,daily horoscopes ,hello tunes ,jokes and a whole lot of other things.THESE subscriptions have solely been activated without my consent and, I have been charged for the same.Since these subscriptions were made without my consent I request you to REINSTATE THE CHARGED AMOUNT TO MY CONNECTION WITH IMMEDIATE EFFECT OTHERWISE I WOULD BE FORCED TO MOVE THE CONSUMER COURT FOR THE SAME AND CHANGE THE SERVICE PROVIDER
MY phone no is [protected] .This is the no which has been charged unnecessarily.
If the matter

Dear Sir
Thanks for resolving my problem.
Sharda Pandey
Raigarh
Chhattisgarh

I have also faced same kind of problems and lastly I have been port my cell no to vodafone.

We cancelled our landline connection in April and cleared everything. We followed the procedure in doing so, submitted an application..cleared the dues and then our phone got disconnected.
Now starting next month, airtel guys have started calling us telling that we have 500 Rs outstanding.
i wrote a mail to them asking about the details and what it is about, they have replied back that we have 974 Rs. pending..i dont know what to do.

Please help

My number is : +91 [protected]. I have also written a mail at the address u mentioned above

my contact number is very much contactable, dont try to hide ur issues by making lame excuses, my number is +91 [protected]. I have not got any sms from you.
I had received a call on thursday nd explained my issue to the representative..i have receipt of the application for cancellation and any delay that has been caused in cancellation is at your end.

Settle it at ur end and call/mail me if you need more clarifications.