Airtel — convert in prepaid plan | |||
Dear sir/ mem I am AZAD KHAN PATHAN. I want to convert in prepaid from my post paid No.- [protected]. but no responce from your airtel store . they says if you want convert in prepaid this number that is impossible. you can PORT other company after pay our dues but we cant prepaid because according our company rules we cant prepaid this number before 6 months using by you. I want to go with Airtel but my minimum use on this number so please convert my post paid no.[protected] in prepaid. Thanks & regards Azad Khan Pathan Mob- [protected] Was this information helpful? | |||
 2 Comments | |||
Comments
this is very difficult to change from post paid to pre-paid as per my personal experience with three big brands Airtel, Vodafone, Reliance...its too diffcult.these mobile companies often seen reluctant in changing nos...the procedure should be made easy...consumer are not theifs tell us where to fax or email ur required document we can do that but donot treat ur consumers like that...if someone cannt afford to use post paid but that someone is still using ur prepaid whts the problem rather than not getting anything ur gatting something just bee happy...company folk...
Reply
KANG B.
#406 AWHO, Sector : CHI
Gr Noida
March 25, 2012
Sir,
SUBJECT : CONVERSION OF PRE-PAID TEL CONNECTION [protected] TO POST-PAID
I was approached by one of your representatives on ‘phone with the above proposal.
I had been interacting with Airtel [on a Noida ‘phone[protected],[protected]] for this purpose. I had submitted all dox, as desired and yesterday I got SMS [March 23 at 13.44pm] “Prepaid to post paid conversion of your airtel mobile number has been initiated”, and two more [March 24 at 20.45pm] “The prepaid conversion has started and it will take max 4 hrs” & [March 24 at 20.45pm] “Address verification for pre-paid to post-paid conversion of your airtel mobile has been completed. The conversion will start shortly”.
Now there is no net-work and after I switched the tel off & then on; the display reads, “SIM registration failed”. I am really stuck. I have received at least 20 e-mail messages (from Kong Kong, S’pore and London) that they cannot reach me as my telephone is “switched off”. This is ludicrous!
Please note that this action o[censored]nilaterally blocking my SIM while there was credit balance on my pre-paid without any intimation to me is absolutely illegal and I shall be entitled to claim all business losses from Airtel.
Further, you shall be held responsible for all consequences that follow if my above SIM is NOT activated instantly as I do not know as to how many of my business colleagues are trying to reach me.
In desperation, I had to immediately get another (Vodafone) connection [protected] to be functional. I will expect that Airtel Customer-Care contacts me immediately on this number.
THIS IS CERTAINLY THE END OF MY ASSOCIATION WITH AIR-TEL SINCE 2003!!
KANG
#406 AWHO, Sector : CHI
Gr Noida
March 25, 2012
Sir,
SUBJECT : CONVERSION OF PRE-PAID TEL CONNECTION [protected] TO POST-PAID
I was approached by one of your representatives on ‘phone with the above proposal.
I had been interacting with Airtel [on a Noida ‘phone[protected],[protected]] for this purpose. I had submitted all dox, as desired and yesterday I got SMS [March 23 at 13.44pm] “Prepaid to post paid conversion of your airtel mobile number has been initiated”, and two more [March 24 at 20.45pm] “The prepaid conversion has started and it will take max 4 hrs” & [March 24 at 20.45pm] “Address verification for pre-paid to post-paid conversion of your airtel mobile has been completed. The conversion will start shortly”.
Now there is no net-work and after I switched the tel off & then on; the display reads, “SIM registration failed”. I am really stuck. I have received at least 20 e-mail messages (from Kong Kong, S’pore and London) that they cannot reach me as my telephone is “switched off”. This is ludicrous!
Please note that this action o[censored]nilaterally blocking my SIM while there was credit balance on my pre-paid without any intimation to me is absolutely illegal and I shall be entitled to claim all business losses from Airtel.
Further, you shall be held responsible for all consequences that follow if my above SIM is NOT activated instantly as I do not know as to how many of my business colleagues are trying to reach me.
In desperation, I had to immediately get another (Vodafone) connection [protected] to be functional. I will expect that Airtel Customer-Care contacts me immediately on this number.
THIS IS CERTAINLY THE END OF MY ASSOCIATION WITH AIR-TEL SINCE 2003!!
KANG
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