[Resolved]  Airtel — gprs

AirTel — GPRS download and charges

Hi
I have an airtel postpaid connection and have been using it for official purpose.
From 7th evening onwards I have been getting messages from the 646 numbers saying that I have downloaded a lot of WAP applications. These messages kept coming again and again.
I called the customer care on 7th evening and they said they cannot do anything as the bill was not generated. The messages kept coming saying the I have been charged Rs99, 50, 10, 15 etc.
Soon the bill reached Rs 2400 on 10th Dec (It was Rs 114 on 7th).
I complained 2 times to Airtel and started calling the nodel officers but nobody was responsible enough to give any meaning full explanation. My numbers outgoing was bar'ed. My bill was generated on 12th and then I called the nodal office and they dint have any valid explanation. Now as of 16th I totally lost the connection. Right now they dont even respond to my calls.
I want to take some action and considering going to consumer court.
My advise to all ..please dont use or suscribe to Airtel live services as the company or the people dont have any idea of whats going on and why bill of such magnitude was generated in a span of 2 days. FYI my airtel bills have always been under Rs 500 for the past 1 year.

excess amount of gprs has been charged. i have send message for 349 rental plan as it was on yur background of 121 that type agprs and send message to 121. i have send that message but [protected]@30kb was charged to me and huge amount of Rs.1000 apprx. was charged to my account.so please wave up that amount and charged according to the pro rata rate of 349 for those days on which i have used. And also company has not sent any confirmation to me that plan of 349 has been changed.my no. is [protected]

I had received a browser msg from Airtel, saying Get daily alerts about the year 2009 for you after the recession of 2008, from Jumaani FOR FREE! I just clicked on the link and read the contents of "Cost" and "T&C", and exited. There was no option given to subscribe for the service. 2 days later, I received another browser msg telling, your 'subscription' of Jumaani will be renewed in 2 days. To red your prediction or to unsubscribe, go to the link given.. Again, there was no option to unsubscribe. After 10 days, Rs.10 got deducted from my account and I received a msg after that.
I had another problem with Airtel Live earlier. They had send me a link to subscribe for free wallpapers, with only Re.1 being charged. As per the subscription, they were supposed to send me links to download wallpapers for free. I got the confirmation msg after I selected an option "games" in the link, telling Re.1 has been deducted, and there was this link in the same msg, "http://m.igfun.com". I visited the link, and saw games and clicked on "Dakar2008", hoping that its free of cost. I got a msg again, with the deduction of Rs.99, but the game download was not successful, saying "Invalid File". I gave a complaint to Customer Care regarding this. They called me back some time later, and said that they have sent me the link to download the game again, but I never received the same. This went on for 2 weeks, as I kept giving complaints.. I still did not receive the game. Then they BLOCKED my number to customer care!
Please send me assistance soon..
My number is [protected] (Airtel Karnataka)

I had received a browser msg from Airtel, saying Get daily alerts about the year 2009 for you after the recession of 2008, from Jumaani FOR FREE! I just clicked on the link and read the contents of "Cost" and "T&C", and exited. There was no option given to subscribe for the service. 2 days later, I received another browser msg telling, your 'subscription' of Jumaani will be renewed in 2 days. To red your prediction or to unsubscribe, go to the link given.. Again, there was no option to unsubscribe. After 10 days, Rs.10 got deducted from my account and I received a msg after that.
I had another problem with Airtel Live earlier. They had send me a link to subscribe for free wallpapers, with only Re.1 being charged. As per the subscription, they were supposed to send me links to download wallpapers for free. I got the confirmation msg after I selected an option "games" in the link, telling Re.1 has been deducted, and there was this link in the same msg, "http://m.igfun.com". I visited the link, and saw games and clicked on "Dakar2008", hoping that its free of cost. I got a msg again, with the deduction of Rs.99, but the game download was not successful, saying "Invalid File". I gave a complaint to Customer Care regarding this. They called me back some time later, and said that they have sent me the link to download the game again, but I never received the same. This went on for 2 weeks, as I kept giving complaints.. I still did not receive the game. Then they BLOCKED my number to customer care!

I TOOK AIRTEL SIM FROM (VASAI-MUMBAI) AND TRIED TO GET
INTERNET BY ACTIVATION SMS SENDING TO THEIR SERVICES NO.
BUT THEIR NOT SENDING ME MOBILE(MOTOROLA-E-6) SETTING AND DEDUCTING EACH TIME RS.15, AND THEIR ALWAYS REPLY
IS THAT WE ARE SORRY WE WILL SEND KNOW, BUT NO INTERNET
CONNECTION WORKING AS THEIR NOT SENDING MOBILE SETTING, PLEASE REFUND MY ALL MONEY DEDUCTED BY AIRTEL, PLEASE
SEND MOBILE SETTING NEXT TIME IF I ACTIVATE GPRS.

my mobil blue 453x, then u will not have gprs settings.u will cheat for me and my mobil disconnect my coustmare care call, so i will i agree this matter

I M using airtel card but not able to use gprs service please send me that setting

Hiii, my name is sushil kumar from haridwar my Airtel No is -[protected], and i have Nokia N72, i can't surf the net by using AIRTEL LIVE. Several time i have spoken with the customer care but my problem is still as, when i want to connect there was a msg "NO CONNECTION FOUND".

Please solve my problem. Thanking you




Sushil kumar

i am being charged everyday by airtel Rs.20 via sms from 64611020 for m.igfun.com while i am not using that service at all. i request to deactivate that service immediately from my mobile [protected]. kishore

Der sir,
small request, airtel stoped tamil madu.gprs 1day & 7day pack. re plan the all airtel customer pls sir the plan re prossed airtel network

Airtel — WANT TO DEACTIVATE AIRTEL WAP FROM MY MOBILE NUMBER 9967453224

HELLO SIR,
MY NAME IS ASHISH MARMAT, MY MOBILE NUMBER IS [protected]. ON MY MOBILE NUMBER NOP, MMS & AIRTEL WAP SERVICE IS ACTIVATE, I HAD COMPLAINT AIRTEL CUSTOMER CARE ON 121 & 198 TO DEACTIVATE AIRTEL WAP FROM MY MOBILE NUMBER, EVEN I COMPLAINT TO GALLERY ALSO BUT SINCE FROM ONE MONTH MY AIRTEL WAP IS NOT DEACTIVATED, I REQUEST THEM SO MUCH BUT THEY GIVE ME ONLY LIE ENSURE. I BEG U TO PLZ DEBATIATE MY AIRTEL WAP SERVICE FROM MY MOBILE NUMBER

HELLO SIR,
MY NAME IS ASHISH MARMAT, MY MOBILE NUMBER IS [protected]. ON MY MOBILE NUMBER NOP, MMS & AIRTEL WAP SERVICE IS ACTIVATE, I HAD COMPLAINT AIRTEL CUSTOMER CARE ON 121 & 198 TO DEACTIVATE AIRTEL WAP FROM MY MOBILE NUMBER, EVEN I COMPLAINT TO GALLERY ALSO BUT SINCE FROM ONE MONTH MY AIRTEL WAP IS NOT DEACTIVATED, I REQUEST THEM SO MUCH BUT THEY GIVE ME ONLY LIE ENSURE. I BEG U TO PLZ DEBATIATE MY AIRTEL WAP SERVICE FROM MY MOBILE NUMBER

HELLO SIR,
MY NAME IS ASHISH MARMAT, MY MOBILE NUMBER IS [protected]. ON MY MOBILE NUMBER NOP, MMS & AIRTEL WAP SERVICE IS ACTIVATE, I HAD COMPLAINT AIRTEL CUSTOMER CARE ON 121 & 198 TO DEACTIVATE AIRTEL WAP FROM MY MOBILE NUMBER, EVEN I COMPLAINT TO GALLERY ALSO BUT SINCE FROM ONE MONTH MY AIRTEL WAP IS NOT DEACTIVATED, I REQUEST THEM SO MUCH BUT THEY GIVE ME ONLY LIE ENSURE. I BEG U TO PLZ DEBATIATE MY AIRTEL WAP SERVICE FROM MY MOBILE NUMBER

sir before five days ihave to taken 398 plan for gprs my mobile no [protected], in himachel dalhousie, but your customer care is care less, i have to waste my money, i have to contact many time, they are not able to help me, i want to use internet on my ps via bluetooth, ihave nokia 5300, now tell me what i will di, you are failed to follow trai guidelines, or you are making customer fool, my land line no is [protected], please contact, suyog muthanna

Recharge with 395/- on[protected] at 10:30 AM in mobile No. [protected]
for GPRS Services but this facility not provided by airtel.
for more detail contact me on mob. no. [protected]

past one month i used airtel gprs in few seconds to my home pc it take charge Rs.28 i ask to customer care this complaint but till date no response so pls i requst to airtel dont do fool customers

i have activated mo monthly plan but i have lost my rs. 89.00 yet.so i want to refound my balance

Dear sir,


My last complaint about GPRS service are not solved so kindly call me at [protected] and provide
resolution about that complaint.
The complaint was related to AIRTEL GPRS service like mobile office are not working properly in
the village RAWAN (Balodabazar) chhattisgarh so please call me [protected] and provide solution .
Your faithfully:
T.G. HETE
Ambuja Cement
Village: Rawan
District: Raipur (CG)
Thank you.........!

i am reacharegd with rs.96. i get 100mb (for day) 2gb(for night). when i useing 5 kbs i lost 50kbs. becos company"s system showing only 2 digit after point(.) eg 94.20MB.my rfone number is [protected]

i subscribed for vbc89 plan and it worked well. the gprs settings in my phone got deleted and suddenly i am being charged whenever i browse. we need some special settings for the plan. how do i download the settings since i have still got some validity time remaining.