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Airtel — Worst GPRS facility

Hello


Myself Kapil with Airtel Mobile number : [protected]. I had activated 1GB net data on 9th of April on Airtel. Since then i am not been able to use the data because of worst connection speeds provided by the Airtel. Mostly net is not showing server failure. I have been living in area where full network coverage of airtel is available. Inspite of this the speed of the internet is very low and mostly internet connection does not occur. Due to this i have already suffered loss in terms of the time lost in connection as well as some business loss. When contacted to customer care, they do not give satisfactory answer and solutions to problem. Even the airtel customer service banned me from calling when contacted for solution of the complaint even i did not have 3 attempts. As a result i have suffered a significant time wastage from my official work. Moreover i have not been able to use the net in my laptop via mobile through Bluetooth. The speeds are very low and even i cant open even a single webpage.Moreover non-cooperation from the customer care executives of airtel had made the things more worse as i feel like wasting the money on GPRS without taking any benefit as customer.

So i request airtel as a responsible service provider to look after problem as if ,me or any other customer is not getting the services for what we paid, then it is in no sense to continue the service as well as continue using airtel connection.!!


Hope the issue gets solved ASAP as i have already wasted much time in contacting to customer care (still i m not able to contact them) as well as connecting to internet.!!

Please airtel give the improved speed so that i can use the internet facility.!!
Complaint comments  17 Comments     Updated: Share0Tweet0

Comments

AirTel — gprs facilities

i am at roaming frm bihar to delhi
in bihar my gprs facilites are available but nw in delhi it is not working

Airtel India — not issuing of GPRS facility as mentioned in the application form .

dear sir,
i amrendra kumar jha have taken one new postpaid connection of airtel .my plan name is 699/- corporate plan, having mobile number [protected], in which franchasee told me that he will provide me mobile office internet facility (unlimited surfing) in just Rs 99/- per month only.Same thing he mentioned in my application form, but even after one week this facility is not started in my mobile.kindly take necessary action against this deed.

Deepak — GPRS facility of Airtel.

I am using AIRTEL prepaid to connect with INTERNET through GPRSfacility via Blutooth.
Hence, when i send the Activation message to connect INTERNET just for One day my balence reduces with 30RS. while it shuld be reduced by 15RS.
It is happend with me Everytime.

Airtel GPRS — bad network coverage

i have activated airtel gprs 1 day back, initially mo was working properly then after 2-3 hrs connection was not avialable and though there was coverage, web was showing "network unavialable".
i called 121 but they were not to mark & i am having my dialy deduction as well.

Airtel GPRS Problems — Not working Landline

I Have connection of Airtel services for number-[protected] but from few days i am not recived GPRS services andconnection problems...
i am also complaint about it for last 5 days but their is not satisfied reply from airtel...
kindly solve problem as early as possible...

Airtel — no network coverage & gprs disconnection problems

I have face continuesly problems from Airtel Network, Their Is no network coverage on my landline NO.:- [protected] held at my BPCL Petroll Pump & also GPRS problems in landline so we can not transfer data to other, I have making complaint for last 5 days but i can't get any reply or any step from airtel for solving above problems...
kindly solve this as early as possible ...

GPRS on laptop — worst GPRS service

i took on aircel connection, specially to check my mail while on move. as the aircel staff committed, the speed is very good.

but i want to suggest you new buyer of AIRCEL GPRS service. this is the worst service i have seen, u can't even open a single page in 1 hrs either rediff mail page or yahoo page. even i[censored] try to open any search engine ie goggle, u have to wait at least 45 min, i had unlimited 98/- scheme, ya its good to satisfy u mentally that u have an GPRS connection.

I want to suggest aircel people stop frauding with users by false commitment.
I use another service connection pretty much with the same result. At times it can be due to the network coverage in a particular area or it can simply mean the cache memory on your phone is low as you might have opened multiple web pages. Else the i- speed on mobile phones is generally the same in all service providers. In fact I was planning on switching to aircel because of the economical plan rates.
Sir'
I am a airtel user for last two years. I called on 121 many time for solved my GPRS problem but i could not got any accurate result.
therefore i request you to grant me a good solution.
thanks.
Free gprs settings
when i am in browsing the network to open the web is very poor, and therefore i have to wait more time to open the site
when i am in browsing the network to open the web is very poor, and therefore i have to wait more time to open the site

some time network is down pls check and do some thing...

Airtel Broadband — Non Fulfilment of Commitment - Loss occur due to that

I had applied for a new Airtel Broadband connection on 3rd June . The vendor has given me the assurance of fixing the connection by 4th june but till now i have not got the connection. Also the technical guy which came to my place told me that the connection is not possible since the availability is not present in that area . Now Airtel is not refunding my money and saying that it will take 21 working days to refund my money ,

Airtel — Lack of Facility

Needs a better service to know remaining number of SMS's left in Postpaid services... And need better answer from Customer Care...!!
Namaste Kapil,

This is to inform you that your concern listed on 11 April 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste Kapil,

This is to inform you that your concern listed 11 April 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste Kapil,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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