[Resolved] Airtel — wrong deduction of money | |||
dear authority, I am an user of airtel prepaid no [protected]. On 2nd august,12 around 12:30-1 pm, i was doing net on my mobile(UC BROWSER). i was having a net usage of 34 MB. I was downloading a file of 21MB. after downloading 10MB, i have checked for the amount left by terminating the browser.I was left with 14MB more for usage and 11MB was left of the file download. So i set the download on. logically 3MB should left in my net account after completing the download, but to my surprise airtel has commited a mistake in that. when i see the status i found that 0.00MB left in my account, moreover Rs90 also has been deducted from my main balance account. when i called customer care 198, their information doesn't match my situation. so i have to complain. moreover i have a complain on airtel that when net usage fully completes,they should inform customer that their balance is over, they should start start deduction from main balance for browsing without knowing their customers. money means a lot to us. I request that Rs90 should be credited to my mobile number. sincerely SHIBAJI BHAUMIK Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 5 Comments | |||
Comments
Respcted sir/Madam
My self mr. Gaurav Kelkar. i m using ur airtel prepaid No:- [protected]. I Recharge of Rs- 67 for 15000/- Free Msg. On 10/3/2010 on 3.08 Pm Transaction ID [protected]. From 11/3/2010 From 7.00Pm I send Messeges to someone i charged Rs.0.50. Hw after i Recharged Rs-67 the free msg services starter. i request you see the problem immediately within 12 hours . ur company is cheater . if this happening again & Again pl. refund my money back to me.
My self mr. Gaurav Kelkar. i m using ur airtel prepaid No:- [protected]. I Recharge of Rs- 67 for 15000/- Free Msg. On 10/3/2010 on 3.08 Pm Transaction ID [protected]. From 11/3/2010 From 7.00Pm I send Messeges to someone i charged Rs.0.50. Hw after i Recharged Rs-67 the free msg services starter. i request you see the problem immediately within 12 hours . ur company is cheater . if this happening again & Again pl. refund my money back to me.
Sir
i had am a citizen of India and live in Delhi. I have a Airtel connection . Mobile no. -[protected] . I had gone to dehradun on 17th for one day and airtel have wrongly deducted Rs 99 for International roaming . I was in India only just 300 kms away from Delhi. i have contacted the customer care executives they they even lodged a complaint regarding this on the 18th and gave me time till 23rd my money will be refunded but nothing had been done from their side. I am in a helpless situation . I am a student and this amount matters to me a lot. As i have dont get much money. i would be grateful to you if you take action against the company. ASAP.
i had am a citizen of India and live in Delhi. I have a Airtel connection . Mobile no. -[protected] . I had gone to dehradun on 17th for one day and airtel have wrongly deducted Rs 99 for International roaming . I was in India only just 300 kms away from Delhi. i have contacted the customer care executives they they even lodged a complaint regarding this on the 18th and gave me time till 23rd my money will be refunded but nothing had been done from their side. I am in a helpless situation . I am a student and this amount matters to me a lot. As i have dont get much money. i would be grateful to you if you take action against the company. ASAP.
AirTel — Wrong deduction of money
Sir,this is Deepak Kumar and i have a complain regarding wrong deduction of 6 rupees from my number.This happens in two sequences i.e one yesterday i.e on 16/08/2010 and another 4 days earlier. Each time 3 ruppes were deducted.As i remeber i have not activated any plan etc.So please have look on this issues and do inform me as early as possible.
Since i am on roaming so i will not able to reply your calls if any on feedback of this mail.So you can call me on another number mention below.
Thank You
Name- Deepak Kumar
Number-[protected](complain)
for feedback:-
Number- [protected]
[protected]
Sir,I have using my airtel orissa prepaid sim since 6 months having number([protected],orissa).I am using in roaming in maharashtra since 5 months nearly.There is a roaming plan of amount 44.00 for per second pulse charge activation (1.2p/sec) for outgoing calls.I have recharged Rs 44.00(fourty four) on dec 9th 2011.But still then the plan has not yet activated .While am calling to orissa they have been charging Airtel to airtel 60p/min and airtel to other mobiles 80p/min wrongly.They have deducted nearly rs 50 to rs 100.00(not calculated the exact amount) till today.I have complaint them several times.But they are not responding,saying that they are deducting right charges for me and all the complaints are solved for you.But there is no solve of complaint.So take action for them regarding this ,I will be highly obliged.
regards
Partha Sarathi Mohanty
regards
Partha Sarathi Mohanty
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AirTel — WRONG DEDUCTION OF MONEY
I have a prepaid AIRTAIL custumer.Company started wrong deduction 30/month arbitrary without choosing any option by me. In spite of repeated request it is not being correct. Please look the personally to stop it.