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[Resolved]  Al-Hamdd Trading Post — Non delivery of goods ordered

Dear Sir/Madam
I started dealing with this company last year, the 1st order went well, 2nd order 60% of value was delivered, $208.5 ERU plus 80 ERU for UPS TNT Frieght, 3rd order paid 300EUR Total 588.5 ERU outstanding,
I have emailed and emailed but been told it will be sent...but nothing, please can you contact Mr Suhel and get him to send products.

Regards
William Lincoln


Al-Hamdd Trading Post
Contact Person : Mr. Suhel
Address : 45, Zahidiyan, Budhana Gate,
Meerut-250002. (India)
Phone : +[protected]/2402797
Fax : +[protected]
E-mail : [protected]@ndf.vsnl.net.in
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments  2 CommentsShareTweet

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Dear Mr.William,

Just to inform you that the ordered goods are in progress and the delay was partly due to health problem and also heavy losses in US market due to recession and we had to slow down production.

We are confident that as soon as you recieve your goods you will definiately appreciate the quality of goods as you did in the past.

Thanks for having patience,

Regards,
Al-Hamdd Trading Post,
Suhel
India
Dear Sir/ Madam,

With pleasure we do inform you that the matter has already been resolved and the goods has already been delivered to the customer in good condition.

We, at Al-Hamdd sincerely regret the inconvenience caused to the valuable customer and we promise that we will do our best to improve quality and also delivery.

Thanks,
AL-HAMDD TRADING POST,
SUHEL,
MEERUT, INDIA.

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