[Resolved]  Allwyn Infinity By Kelvinator Electrolux Limited — body vertically split, lid of freezer uprooted

We purchased Allwyn Infinity210 Ltrs vide Bill No. 248 dt 27.6.04 from your authorised dealer M/s Vinod Kumar Pawan Kumar (HUF), Pilani. The refrigerator has been giving lot of problem since the very begining. The main body of the Refrigerator has a crack from the very first day which is manufacturing defect and the fact was brought to the knowledge of the dealer who assured but nothing has been delivered so far. Secondly, the lid of the 'freezer' got uprooted long back and its replacement is not available in the market. Pls arrange to send the lid on payment basis. Handle is also broken. Light indicating 'defrost' is also out of order. Submitted for your immediate necessary action at your end.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Electrolux India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    47%
    Complaints
    937
    Pending
    0
    Resolved
    444
    Electrolux India Phone
    +91 22 6117 1000
    Electrolux India Address
    Corporate Centre, 5th Floor, Andheri Kurla Road, Andheri(East), Mumbai, Maharashtra, India - 400059
    View all Electrolux India contact information