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[Resolved]  Amul Butter — Fungus on Amul Butter

I purchased 100gm Amul butter pack from Nearby Grocery shop on dated 14-Aug-09 in Ghaziabad.
This butter pack had a lot of Black and Grey spots marks of fungus on the surface of butter. Batch Code is MD-035 & Mfg Month is April 09.
I have photographs of this defective product with me.
How such kind of defective batch can release from their plant to sell in the market.
What is action plan by Amul to ensure the right quality product for the customers.
Thanks.
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments  1 CommentShareTweet

Comments

After all it is Indian Company they do not bother about quality nor about customer complains.Once the product is sold, money is in pocket, keep your eyes and years closed that is their motto.

It surprises most that such a reknowned company does this.They even do not respond to emails/letters of customers.

Trivedi

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    Amul / GCMMF
    Customer Care Service
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    23%
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    Gujarat Cooperative Milk Marketing Federation, PO Box 10, Amul Dairy Road, Anand, Gujarat, India - 388001
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