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I also have similar experience. I placed order on 17th Sept, 10 (Bangalore) and haven't yet got the devliery. No one from customer care picks up the call. They have one recorded script which gets disconnect after 2.14 mins on tollfree and non-tollfree numbers. This sucks...
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At least I got my products(12th Oct'10) after complaining 3 times to customer care.
me too facing the same issue. Ordered product on dec 6 2011, but till date didnt recieve the product. Registered more than 3 complaints. No Action had been taken.
This seems like online Theft.
This seems like online Theft.