[Resolved]  Andhra Bank — Non Issuance of ATM Card

Address:

Hyderabad, Andhra Pradesh

I have opened a savings Bank Account in the Andhra Bank, Balanagar Branch, Hyderabad and along with the Account Opening form I have submitted an application for the issuance of Debit/ATM card. But to my surprise the Bank people particularly Mr. Chandan(Employee of the Bank) simply stated that the Application has been lost and also stated that all new application will not be considered and I have to apply new application. Thereafter I have applied for ATM card second time, though the bank peoples have got the ATM Card and PIN with them and though I have been approached the bank many times since two months, they are deliberately not issuing the ATM card. The worst thing is that I have approached the Asst. General Manager (Mr. T. Chandrashekara Reddy) of the bank to direct his employee to issue the ATM Card, that fellow very rashly stated that they have lot of work and after completion of their work only they will see/ consider my request. Please note that I am a Employee and I have taken many times half day leave for obtaining the ATM cards, but whenever I approach the bank they Simply state that I am the Savings bank holder and firstly the requests of Current account holders considered and thereafter they will see the rest of the things. I do not understand that the bank is a service sector and to my knowledge the bank has to consider the request of their customers who are standing in queues for hours together and shall do rest of their personal things thereafter. I suspect the bonafides of the Andhra Bank, Balanagar Employee in non issuing the ATM cards.