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[Resolved]  APC / BE650Y-IN — Not working

I had purchased a brand new APC make UPS 4 months back with model No: BE650Y-IN with serial No: BB[protected], from a dealer which I dont know. After opening the seal when I connected it to power it is not working, I had left it for charging for 24 hours, no beep sound, no lights, no charging. The reset button is not working. power button not working. When I tried to log on complaint through toll free [protected] or [protected], it is not working. Kindly help me. My mobile No:[protected]
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Aug 14, 2020
Complaint marked as Resolved 
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