[Resolved]  Apollo Munich Health Insurance — Beware from Apollo Munich for their Wrong Commitments/Half Knowledge

Address:West Delhi, Delhi

Apollo Munich is doing a lot of advertisement for their health insurance policies but they don't have their agents educated at their own products.
I have applied online for health insurance policy online for my mother and second day I received call for the same from Apollo Munich. they have explained me about policy and their benefits but didn't tell me the thing which I shocked to know after issuing cheque. Even I asked couple of times for any additional/hidden charges but they always said NO as answer. The executive/agent came and collected the cheque and told me that you will receive call for health checkup of your mother. I got a call for health check up and my mother has undergone the test. After 3-4 working days I got a letter that you will have pay additional amount to take policy as your mother's BMI is high. I asked simple question why you didn't tell me before the test that there may be some additional amount you need pay if this comes in test.
They have wasted my entire one month for this process and after this I had to withdrawn my application without taking policy. A company who can not do right commitments at day one, how can I believe they will be with us in medical emergency. They cam ask anytime more money rather that to pay your medical expenses.

Poor Health Insurance company. Will not recommend to go with them.

Abhishek Pachori
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Aug 13, 2020
Complaint marked as Resolved 
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    +91 124 458 4333
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    Apollo Hospitals Complex,Jubilee Hills, Hyderabad, Andhra Pradesh, India - 500033
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