[Resolved] Apra Auto India Pvt Ltd — CAR ACCIDENT

sudhanram

from Chennai, Tamil Nadu

Address:

Gurgaon, Haryana

Dear Sir,

I fitted CNG kit in my car No. HR26 AT-3144 on 10th October, 2010 and while returning home it met in an accident and there is a cut in driver side rear window. On next day when I reported it to APRA for repairs , I was told that I have to endorese the CNG kit in Insurance policy and only after endorsement my car will be repaired. Accordingly, I paid Rs. 918/- on 11th October and endorsed the same in Insurance as per endorsement No.[protected]/11102010/1. After that we also amended in the RC.

Now, when we approached APRA for repairs after two three days of endorsement, they said it is not covered under insurance as at the time of endorsement they have taken photographs of the rear window with cut.

We are fail to understand why we are being harrased unnecessarily when there is no fault of ours. Only we have been doing what was advised by APRA.

Now, my car is lying in APRA and I would request you to kindly look into the matter and kindly arrange to replace the rear window of my car.

Best regards,
Sudhan
[protected]

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Aug 13, 2020

Complaint marked as Resolved

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Comments

ashwani sihag

from Delhi, Delhi

APRA — APRA

APRA used to Steal oil and ur left things from cars
i had a bad experience while my car got service from apra.I noticed that evrything i left in my car like polybags and other packlets while servicing where torned,someone was searching for something valuable.

Its realy bad.Even i compalined and they didnt call me back.

ashwani sihag

from Delhi, Delhi

Suresh Chand

from Delhi, Delhi

Dear Sir,

Now the situation seems to be too embracing for me as your Apra service Station (Gurgaon sector 14 in building no 15A) technical head Mr. Sunil Gupta said to deliver the car on 20th November, 2008 (earlier promised for the delivery on 08th November, 2008) but failed to do so and promised to handover the car ( Maruti Zen, Reg. No. DL 2CN 9286 ) on 21st November, 2008, but when I called Mr. Sunil Gupta on 21st November, 2008 for the delivery of the car he told me that now the shocker of the car are damage and the staring wheel is also damage, which is not true. Will you please let me know when I will get my car back as each an every day you promises for the delivery of the car and backout on this by giving every time new reason.

Hoping for a reply from your side and positive response.

Thanks

Suresh Chand.

[protected].

Suresh Chand

from Delhi, Delhi

Dear Sir, Dated:- 24th November, 2008

This is my fifth email to you and your department for the delivery of the car having registration no. DL2CN9286. It is requested to you to kindly deliver my car back as everybody in your department is misguiding and making money by specifying every time new problem in the car, even the surveyor also claims that why APRA people donot let him know the whole problem at a time. Surveyor claims of visiting again and again for the same car and every time for the new problem.

This seems that your staff is totally untrained as they are not able to catch the problem even in three attempts.

This is my request to you kindly deliver my car back to me.

Thanks,

Suresh Chand
[protected].

Complainant8103456

from Gurgaon, Haryana

APRA — dent on roof of car

i have given my car to apra service station ( gurgaon ) for service... when i come to take my car after service i saw a dent on the roof of car .. then i contact to apra gm for that mater . he told me that they can just repair that dent or they cam compensate it on next service... is that the service they are providing to the customer. i requested u to take further action and guide me for further action ...

contact no. [protected]...

Complainant8015466

same hapeens width me also