[Resolved] Apsrtc — Hit and Run and negligent behaviour
I really don't know whether complaining here gets me the desired results or not, but I decided to drop in a complaint as I feel this is the last resort for me.
I'm a resident of Hyderabad, Andhra Pradesh. Recently I was driving back to my home from Panjagutta in my car. Then, a bus with the licence plate number AP 28 Z 245 came and hit my car from the left near the Khairtabad signal. The bus driver was found drunk at the time of accident. I then approached the local police through the Traffic police. The traffic police and general public were very sure this driver was drunk and it was proved.
We (the driver, me and two persons from the RTC depot) decided to get to the Police Station along with a cop who assisted us to get to the police station. The RTC team and the police was driving in the bus which hit my car and behind the bus, I was driving. Then, the bus driver stopped the bus and escaped from the bus. Excluding the bus driver, everyone reached the police station. I lodged a complaint against the bus driver and I was told by the police to go back home. While on my way home, the bus driver found sitting inside the bus and I only made the bus driver get to the police station. The police made the alcohol tests on the driver in my absense and gave a clean chit.
After two days, I reached police again to know the status of my complaint. To my shock, the police releived the driver from the police station with a challan of Rs. 300 and the police also told me that the driver was not drunk. They gave me a complaint acknowledgement receipt and told me to claim for insurance from my car.
On the same day, I called up the depot manager to settle the matter as police was of no help. But, I learnt that there is no point in talking to them also as they started being rude with me. They also tell me the same to apply for the insurance but they don;t want to help me in recovering the amount. I seriously have no idea of what to do now. In fact, the RTC authorities tell me to go to court and settle the matter as I cannot prove the driver was drunk at that time.
Please help me in this issue and show me a way.
Complaint marked as Resolved Aug 13, 2020