[Resolved]  Aramex Courier — Non delivery of Shipment # [protected]

Address:Gurgaon, Haryana

A harrowing experience with Aramex - I have been following up with Aramex Gurgaon office since April 27, 2012 for delivery of a shipment #[protected]. Status was updated online on April 29, 2012 that it is undelivered because no one at home.....no message was left at home (..if no was found at home, as they claim). I have been following up continuously on April 27, 28, 30 and May 1, 2012 (it seems it is a holiday) and I have been promised at least three times that the shipment will be delivered by evening and it has not been done yet.

It was supposed to be a gift for my friend staying in Gurgaon and it is hugely disappointing that it has not been delivered yet (to top it all, it is an expensive gift). I had no choice in picking up the courier company, as it was the seller company's vendor.

Pathetic attitude and service. It seems that the exercise to follow up will begin again in the morning on May 2, 2012. :(

Deepak
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Aug 13, 2020
Complaint marked as Resolved 
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Aramex is the worst courier service, one can ever see. They would deliver the products to unknown people or rather keep it with themselves & mark it delivered...more shockingly they deliver empty packets mostly, with real stuff missing inside...:(
I agree with you. This seems to be big name company but very poor delivery system. The items are only delivered on papers. No real delivery of the items. Vinay

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