[Resolved]  Aramex / http://www.aramex.com / Default. Aspx — Worst courier service on this world....

Address:Bangalore, Karnataka

Hi,

This is about a courier service in India named ARAMEX. Its the worst courier service we should never and ever encounter.

We requested our relatives to post some urgently needed things to bangalore and they unknowingly couriered them through ARAMEX.

From that time our worst time started, they told us that we will be receiving the parcel within 24 hrs, but even after 5 days we never received the parcel.

If we call the telephone number that is provided on the website (i dont know why they have a website), they promptly say that the parcel is ready (if reached) and within 2 hrs it will reach you.

On each call they say the same thing and the FUN part is that they dont have the contact numbers of their branches all over the world, they just know the address of them.

And no reason why they have put hold on the delivery...........

My advice to ARAMEX company is that "kindly dont play with the patience of the customers".

below is the details:

Location Date Activity
VV Puram,India 09/08/2011 01:30 PM Shipment Out for Delivery
VV Puram,India 09/07/2011 09:55 PM Shipment On Hold - Delivery Scheduled for Next Business Day
VV Puram,India 11:30 AM Shipment Out for Delivery
VV Puram,India 09/06/2011 05:00 PM Shipment Not Delivered - Delivery Rescheduled for Next Business Day
VV Puram,India 04:21 PM Shipment Received at Operations Facility
Bangalore,India 11:00 AM Shipment Received at Operations Facility
Bhopal,India 09/04/2011 11:15 PM Shipment Record Create

AND

Plot No.25, Near Swami Ayappa Temple Road, Ward No.74, Kodihalli, 560008, Karnataka
Phone (Customer Service ): +[protected]
Fax: +[protected]
PO Box:

Working Days: SAT,MON,TUE,WED,THU,FRI
Working Hours: 09:30-18:00
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

From
Dr.John Ponnat, ENT Specialist, Faifa General Hospital,
Faifa, Saudi Arabia.
Sir,
Let me quote my worst experience with courier service I.e.ARAMEX.
I had a courier information from ARAMEX, Riyadh and I told them to
forward the same to their nearest office Jizan. Next day (22nd May,
2013). Since they said they cannot bring to Faifa, I offered to visit them
next day. They told me to reach ARAMEX office any time upto 5 PM.
Accordingly I exchanged my duty, took taxi, travelled to Jizan and reached
their office at 4.42 PM (23rd, May) to see that their shutter was down.
A man in nearby shop advised me to tap the shutter as someone could be
still inside. I did, but no response. At 4.55 PM the man in charge (Mr.Harris)
I met couple of times before came out from a side door and rushed to his car.
I called him and ran to him as he started the car. I explained my long 2 hours journey to reach
him by taxi. But he mercilessly drove the car telling 'Time is over'. I have not seen
such arrogance neither from Arabs nor from any Govt offices in India.
Can anyone say this as a pvt courier service? I requested AXIS Bank to
blacklist this courier service.
hello,

i am experiencing bad service from aramex. I send a courier(parcel) from kathmandu, nepal to pune, india. At first they deliver it to my friend but ask 2500 inr extra charge and without any charge receipt. And such expensive extra charge is really not fair. Later they show in tracking as delivered in office address which my friend didnt received, now they are showing on hold. Customer care in kathmandu is worse. they dont have manner to talk to customers. i didnt get any help from pune aramex office also. My tracking number is [protected]
I am very unsatisfied with ARAMEX DUBAI, it seems from what everybody else is saying its all true.Why shouldn't ven someone responsible in this company try to read all these and do something.Its very unfair to keep someone waiting for something and all you do is extend thier hopes with your ''rescheduled for next delivery''.I have been waiting for my order from souq.com for the past two weeks hence whereby you comapny sent me a consignee text message assuring me that you were having my order and deliver would be done soon.Its all crap even after verifying for you my exact delivery location and a specific date and time you still failed me.What kind of business are you running anyway???
There is a worst courier than all the above mentioned. I have been calling to costumer care the some time says that its on the way to my city and some time they said Delhi Hub, India it has been sized the parcel. it may take some time and when i massaged through facebook i got a reply saying "Hello Sushil, thank you for connecting with us.The shipment is being forwarded to your city and you will be contacted once it's ready."
But same morning i called to the costumer care they told me the it has been sized by Delhi Hub, it may take more 2 to 3 days.
Past 8 days has been headache to me due to ARAMEX courier service. I hope i will get my parcel. Now from next in my life i wont use this courier service.
Dear Sir/Madam
I have courier using Aramex from Delhi to Oman with tracking number is [protected]

I have provide the correct oman address which has it already delivered courier successfully with my other friends
but for my case has issue with the following issues

14 Nov 2018 07:27 PM Muscat, Oman SMS Sent to Consignee

14 Nov 2018 06:30 PM Muscat, Oman Shipment on Hold
14 Nov 2018 05:11 PM Muscat, Oman Attempted Delivery - Incorrect or Incomplete Address / Delivery Rescheduled

I have provide the correct address to OMAN where my friends courier successfully delivered which is same address

Please help me on this issues, if you have any query and then please let me know on my mobile number:+91-[protected]
Thanks
Suresh

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