[Resolved]  Artha Health Options — Swiping of Credit Card without authority

'I am one of those hundreds of people who have been duped not once but
three times. I had opted for Artha Options card last year during Dec 09 through one Mathew Green, I had opted for the basic card which is around 1990 or so. r. Mathew Green asked me for the Credit Card details etc for online payments which I gave without suspecting what problems I would be heading for in the near future.Parting with my credit card details was what they were posibly waiting for.

Since then and till till 27th Jan 2010, mycredit card has been illegally swiped without my consent for amount to around Rs. 7980/ or so. When I finally went and called on the Artha Health office at Bangalore, the Customer Care Manager met me to clarify my enquiry. However, she was not able to explain the mistake except apologies for the mistake. Thereafter two getlemen came to the cabin and explained that they would look into the matter and again apologized for the mistake. They promised me that Artha would provide me with additional benefit. I had insisted that I get the refund back of all the amount illegally swiped.

Sir, it is my sincere request to kindly help me out to get refund of my hard earned money. I am a retired army personnel and cannot have someone illegally robbing me of my savings. I would like to book Artha was a refund of my amount and also towards damages caused out of mental agony to the tune of Rs. 25,000/

Sir, kindly help me out and give me advice on how to proceed in this case. I have also come to know now that Artha has been committing such frauds with a lot of people. In a lot of cases they do not eve bother to respond to ones calls.

Thanking you
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Aug 13, 2020
Complaint marked as Resolved 
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without my authorisation Artha Health Options Pvt. Ltd., swiping my credit card no.[protected] for Rs. 6, 012/- on[protected] around 4-00 p.m. and they sent the massage to my mobile NOo.[protected].

1. Code No. is 034635 for Rs. 6012/-
2. Code No. is 166634 for Rs. 4000/-
3. Code No. is 075634 for Rs. 2000/-

I am already member of Artha Health Options Pvt. Ltd. Bangalore
My Card No. is 06 33103
So, I Kindly request you that please cancel todays above cradit card transation.

Thanking you,

yours
VIJAY K. HONNAPPA
Hi Mr Col Ramesh Raman,
They have mt credit card illegally, im talking to them from past 3 days, I talked withthere Manager Mr. Aggrawal. I thretened them with consequences if they wont refund my amount. I told them that i will go to Consumer court and alos going to file a criminal complaint for using my card illegally. Ao they told they will refund my amount. But i dont know. I will come to know about it by tomorrow.
Now they have shifted there office to Seshadripuram.
Address:
Artha Health Options
#24, SIRU Road,
Seshadripuram
Near to Nataraj Theater

One more suggestion, you can callup ur bank and make the transaction as disputed, the bank will take further action on them.
Sir i am one of the victim of such insidence with ARTHA My suggestions are as below to avoid such insidence in future
a. Please block your credit card and get new card issue
b. Put all those transaction done by ARTHA without your authorization under bank dispute cell they will
investigate
Artha people are biggest cheater in Bangalore it is not they are cheating only to customer they are also cheating there employees you cant even believe that those people are cheating just for 2000 to 4000 Rs. If you are thinking to be a member of Artha Health Options i will request you to please think twice before that. They will take money and not provide any service for that. And even if you are thinking to work for them dont do that they will offer u good salary and end of the month they will pay only 50 to 60 % of that. I am the live example of that who is cheated by the director of the company named SHIV PRASAD.

Artha Health Options — Illegal swiping of my credit card

i'm a victim of their fraudulent activity.

Previously when they had called me to renew the artha health option membership, i had refused clearly as it is of no use to me. I have not used any of their coupons for 2 years except for 2 ENT coupons.

However, i recently got a call from them telling that i have spent around 27000/- rupees towards their product in 2 years and have been upgraded as a gold member and their person is coming to get the signature on the necessary documents. I was confused because I was like concentrating hard on my work and did not care much. i told them that i have not spent that much amount and send your person to my residence tomorrow so that i can review the previous transactions and then take care of it. but they kept pestering and i said ok send. After some time i got a message from the bank saying that 19999/- has been charged by artha health options. That is when i got shocked and was helpless as i could not call my bank because i could not remember my phone banking pin. I was in a shock to even think properly.

In such a situation, their person Mr.Zain comes to my place and tells me that you have authorized the transaction and that too in the amount on lakhs. It is because they have no permission to deduct that large amount, they will be charging me every month in the amount of 19999/- because the gold plan is worth lakhs. I got shocked and was not even able to speak properly. This man suddenly came up saying that if you sign and authorize this transaction, he will be able to block the future charge to my card and that he will give all the benefits of this plan, which is of no use to me. He also told me that they will give a vacation package in sterling worth a lakh. All these things blocked me mentally and i was kind of forced to sign the transaction.

This is like: They raped a girl (illegally swiped my card) and told that if you get pregnant (sign the transaction) they will take care of the girl (all benefits explained) and will not rape the girl in the future (will not charge in the future).

Now, i was forced to sign and authorize for the product, i want the product. But, since they illegally swiped my card, i want compensation. I also want compensation for the mental agony they caused. I also want to file a criminal case under sec 420 - cheating against Mr.Zain and a file a PIL against the company for fraudulent activity and erroneous marketing methods. Please advice.
Illegal swiping of my credit card
i'm a victim of their fraudulent activity.

Previously when they had called me to renew the artha health option membership, i had refused clearly as it is of no use to me. I have not used any of their coupons for 2 years except for 2 ENT coupons.

However, i recently got a call from them telling that i have spent around 27000/- rupees towards their product in 2 years and have been upgraded as a gold member and their person is coming to get the signature on the necessary documents. I was confused because I was like concentrating hard on my work and did not care much. i told them that i have not spent that much amount and send your person to my residence tomorrow so that i can review the previous transactions and then take care of it. but they kept pestering and i said ok send. After some time i got a message from the bank saying that 19999/- has been charged by artha health options. That is when i got shocked and was helpless as i could not call my bank because i could not remember my phone banking pin. I was in a shock to even think properly.

In such a situation, their person Mr.Zain comes to my place and tells me that you have authorized the transaction and that too in the amount on lakhs. It is because they have no permission to deduct that large amount, they will be charging me every month in the amount of 19999/- because the gold plan is worth lakhs. I got shocked and was not even able to speak properly. This man suddenly came up saying that if you sign and authorize this transaction, he will be able to block the future charge to my card and that he will give all the benefits of this plan, which is of no use to me. He also told me that they will give a vacation package in sterling worth a lakh. All these things blocked me mentally and i was kind of forced to sign the transaction.

This is like: They raped a girl (illegally swiped my card) and told that if you get pregnant (sign the transaction) they will take care of the girl (all benefits explained) and will not rape the girl in the future (will not charge in the future).

Now, i was forced to sign and authorize for the product, i want the product. But, since they illegally swiped my card, i want compensation. I also want compensation for the mental agony they caused. I also want to file a criminal case under sec 420 - cheating against Mr.Zain and a file a PIL against the company for fraudulent activity and erroneous marketing methods. Please advice.
I understand the mental agony you are going through .please contact the director he should be sought out things for you.

I know they will lot of hurdles mail tehm on [protected]@arthaoptions.com

They will never do business to Cheat others

They Decide with confidence towards the objective of loyalty

please talk to people who worth it
Thanks for logging the issues with Artha health. Artha officials tried their best to convince me to become member by paying Rs. 1994.00. I did little research and got to know about their bad services and financial fraud from lots of different sites. Now, strictly told them not to call me for this anymore and pay attention to resolve all customer’s complains. Otherwise, they will loose prospective customer.
Raja
I went through a similar ordeal at the end of march, 2010, they swiped my card without asking me for 'upgrading' my holiday package..Before that a guy used to pester me for some gold card as I was a member for last 2 years (which never arrived even after paying money).I've called them numerous no. of times without any proper response, everytime I call them they would tell me that the concerned guy is not available & would call me back .They are super thugs & somebody needs to do something about them really fast .

Rgds
Ashish
Hi Samething happened to be as i have blocked and closed all my CCards they cannot even to anything but they have done the same for about 27k they have swiped on my CC 6 month back today the call up to update me that i have agreed for the gold membership.. I am getting mad with these guys .. I am now having lot of Financal issue and i am mentelly stressed .. I need help ... I agree with naaninag who has gone with the same issue.

Kindly suggest the process to file a case on Artha ..
<b>ARTHA: BE CAREFUL OF ARTHA SALES PEOPLE</b>

I am an Artha card holder since last 2 years. As of now, I do not have any problem with it.
My card has expired and yesterday I received a phone call from one of their executives.
He told me that because I am a card holder since last 2 years, they have a gold membership which costs Rs 3992 that covers 2 master health check ups and unlimited number of visits for one year.
I agreed to go for it and paid Rs 3992.

Today again I received a call from their office telling me that the remaining payment needs to be made. What remaining payment ???

Then they told me that the gold card costs Rs 9992 with a validity of 2 years.
But the salesman has not informed me about it.

This is totally wrong.
Next time I will find it very difficult to believe an Artha salesman.

<font style=”font-weight:bold:color:red;”><b>For Artha Management: If you are reading this, please note that this may affect your business. You can not run a business for long by lying to customers.</b></font>
ARTHA: BE CAREFUL OF ARTHA SALES PEOPLE

This has reference to my earlier post 4 days back.
Today they have again called me and told that I need to pay Rs 19000 /- more for the gold membership.

Earlier whatever I paid (i.e. Rs 9992 /-) was for just the processing fee.

This is just non sense.
I immediately blocked my card so that they can not deduct any more money.

This message needs to be spread to all people.

- Rajib
This surely is the tactics, my sincere advice to all is that do not give your credit card details to Artha. Kindly pay only through cheque. They have an tendency to cheat u. I received a call two days back when one Mr Kiran from despatch dept, who said that my card has been upgraded and that that rs 12000 odd has been deducted from my credit card, without my knowledge.

calls will come to you from finance dept, marketing dept, despatch dept etc etc and each one has a story to say to make you pay.

N K Shyamsunder
ph [protected]
[protected]@rediffmail.com

Artha Health Options Pvt. Ltd. — Beware of your Credit Cards Authorisation

I was the member of Artha in 2007 and discontinued due their Poor service/Response, againg I have convinced by Artha Rep.and taken Artha Health Card for Master Health Check with payment of 2993/- through credit card and i recieved all the vouchers related to that.

After enroling to the Artha, i use to get lot calls from their represantatives for other offers, i have completlty rejected all the offers, iam fine wiht the exhisting facility.

few day later i ihave recived call from exectuive from Artha despatch section saying that, you need authorised for make 4993/- (apprx) towards pending payment, will despatch you the Pending vouchers.

I have got shocked, since there is no due for payment and I explained him which offer i have opt, and i have escalated other represenative, then i received a call apoloby call from same person.

and again today I have reiceved the call stating the Iam the Manager of Artha, i have already debited 4993/ amount your card, you are entitled for Gold membership!?

Again I have got surprised and explained the same, but he is not in postion to listen, simplay he is explaining about the offer, you paid earlier part payment, now we debiting you card full payment.

This is an embarsing situation iam facing from ARTHA, I have already spoke to my legal Advisor regarding the issue and if anything debit my card, i will file complaint nearest Police station.
Hi All,
Am a new victim of ARTHA.
They had taken Rs.40, 000/- without my authorisation from my credit card.
Am going to take legal action against these people... Anybody interested can contact me @ [protected]@gmail.com.
When banks are giving so much care for online transactions buy introducing 3D Secured passwords and all, i dont understand how can they allow these kind of telephonic transactions so carelessly.
Banks shud help their card holders from these kind of fraud companies by bringing some restrictions in telephone based credit card transactions.

Thanx & Regards
Sandeep Nair
My story goes like this.One rahul called for a basic plan for 2400/-. As I was a member I agreed. After some days One pooja called up and said I need to pay 5000/- more and after lot of argument she told she is giving me discount and and pls pay 3900/- and she will delete all the Credit Card entries and send an executive to get the application form signed. I fell into the trap there. Be careful now on wards. One fellow Sameer called me up after 15 days and informed as per your signature we have deducted 24000/- for your gold member ship. After almost one hour fight, he said he can help to close the gold plan but cant roll back the transaction. I got a written confirmatio. AGain after 15 days one more raj agarwal told Im going to deduct 56000/- as per your signature. Im trying to safe guard my self with various means.

But gentlemen this is a nexus with no humanity and ethics. We must unearth them. Sandeep I will send separate mail to you.

regards
binod
I'm also victim for the same.. They debited 15000 from my account. I feel there are thousand of victims. Dont know why govt is not taking any action on this fraud org.
I have been a member of Artha since last 5 years. Though i did not use all their features, i still was making sure i used the travel packages and some discount vouchers etc. I was not very happy with them but neither felt cheated or unhappy of their service.
I had read about some cheating complaints against them and felt it was a rare or one-off issue.

Recently, a executive named Sangeetha calls me and asks me to get a Master Health Check for just Rs.2993 along with a travel package. I felt this is worth deal and based on prior experience i agreed to this deal over the phone by giving my credit card details ( as i did over last 5 yrs).
Though i was told that i will get the vouchers by courier, a sales guy ' Sherriff' comes to my office and collects my sign and credit card front xerox (says banks are very strict now, so we need this to complete the transaction). Very friendly guy, he shows me the document which also contains list of other packages which costs more.
Next day, 'Preethi' - Manager calls me from Artha and says that its her 'duty' to inform me that 40k will be deducted from my account. I didnt understand her long bhashan and when i heard a '40 something' in her speech, i aksed her to confirm how much i will be charged. 42K she says. .
I was shocked and just blasted her, and asked her to connect to a higher up guy - Some named 'Moses' (Floor manager) comes on the call. As this entire thing is well planned, he has his own dialogues and he starts giving sermons about, how i didnt read the document i signed, as it 'clearly' mentioned that i am buying the package of 40k. I am too shocked by the same nature of 'planned' responses they were giving. By now i was breathing fire and said i wanted to talk to somebody higher.
So finally i am said that i am connected to 'Chennai', (i wont be surprised if that connection is not from Chennai but Chorbazaar in Chickpet Bangalore) a Sr. Manager named Raj Aggarwal (biggest h**e) comes on line. By now its 1.5 hrs of talk on the phone and i am getting frustrated. What he says just shocks me again.
He said 42k is minimum, but they have authorization and actually the package is 1.5 L and that is the amount that will be charged. And if i dont pay I will be blacklisted in all Banks. He goes on to threaten me that infact there will be 3 times the cost of 1.5 L that can be charged by Artha. He asks me to talk to my company HR and get some friends, so somebody from Artha can come and settle the issue and see what can be done. (basically cheat everybody)
He says i cant take time to think about this and have to give him a confirmation as to what package i should take, because the 'Medical council of India' have deducted the amount.
When i started getting heated up with him, he just said that Artha is a big company, has other groups like Artha developers, Artha money, etc. So they can go in the legal path if they want.
I quickly thought fast, disconnected the call. Immediately i called up my bank and asked them about any transaction on my credit card. Yes they said, Artha has tried to do a transaction of 40k & 30k thrice.
I immeditely asked them to block my card. Luckily, I was saved by these transactions as i had nearly maxed out the limit of my card by some household items .

I have learnt a lesson and now believe 'Artha' is a worst company/group who cheats people by breaking the faith and charging huge amounts (hard earned money) illegally. I am not going to do any business going on with 'Artha' and will break the bones of any body from that company if they come to me.
Thanks to Artha, I am 'never ever' going to do a credit card transaction on telephone and am going to read 'Terms & Conditions' and complete documents with anybody before signing any document.

S
Yes, I also have experienced & have realized that Artha Health Options is a biggest fraud company in Bangalore. They have tried to cheat me big way. Same stuff happened with me ... I paid initial amount or around 5k for 1 year subscription (with a couple of master health checkups, unlimited consultations etc) and then they contact me to pay over 1lac for the life time membership charges (which I haven't asked for/signed up with them). Later they give options to you saying that if you don't want life time membership, go for gold card by paying around 39k after a heavy discount given by them (bull s**t).

However, I haven't agreed for any of their options/offers and have taken advise from a few lawyers, who have told me to take it up with consumer's forum.

This is the great fraud company that needs to be black listed and should eventually be closed through a court order. Beware of such frauds.
Please call the customer care of your credit care and do the following
1. Block the card and
2. Mark the transaction as a dispute.

This is a day light robbery by Artha Health Options.

Regards
Srinivasa

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    No 24, Sirur Park Road, Near-State Bank Of Mysore, Seshadripuram, Bangalore, Karnataka, India - 560020
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