[Resolved]  Artha Health Options Pvt. Ltd. — Dissatisfied Subscriber of its Health Card

Address:Bangalore, Karnataka

-->Artha called me over phone and explained their Product's feature.

--> Having got convinced about its Product features, I subscribed for its Health Option.

--> My Subscription ID/Card No. is 0668104 Registered under my mobile no. [protected].

--> The amount I paid is Rs. 2993/- thru. my Standard Chartered Credit Card.

--> Immediately a small bunch of medical vouchers were dispatched. But I found what was promised over phone and the set of vouchers received were grossly mismatched. I certainly find the amount I have paid is far in excess to the set of vouchers they have sent to me for the amount paid.

--> Notwithstanding to that, last few days one of their executives (as told his name is Mr.Raj) was telling me I have given my authorisation for Rs.22993/- for this subscription. Currently they have swiped for Rs.2993/-. The balance Rs. 20000/- will be also be swiped with whatever credit card details they have of mine which will appear in my next credit card statement. I got paniced with his statement and immediately I callled up the issuer bank to deactivate my card to be on safer side.

--> With all that, I find Artha is deceiving people claiming very high over phone and later giving much less to its value. Also, their coupons are not accepted in many hospitals. It seems, whereever its accepted, the treatment from the hospital staff is not better for having used Artha subscription vouchers.

--> They are also disagreeing to cancellation & refund of my subscription amount.

KIndly look into it and help me in getting back my amount of Rs.2993/-. The vouchers that they have sent have not been used at all and I can return it as it is. Hope thru. this communication I would get your valuable assistance for which I shall be so kind of your organisation in advance.

Thanking you
G.Jagadish
BTM Layout Bangalore
(M) [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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    Artha Health Options  Phone
    +91 80 6767 8484
    Artha Health Options  Address
    No 24, Sirur Park Road, Near-State Bank Of Mysore, Seshadripuram, Bangalore, Karnataka, India - 560020
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