[Resolved]  Arzoo.com — Arzoo.com charged money, gave no tickets, support isn't answering

Using the ixigo.com flight search widget installed on Indira Gandhi Airport website, I searched for a flight from Delhi to Varanasi and found a SpiceJet flight. To book it, I was redirected from ixigo.com to arzoo.com, where booked that flight for 6166 Rupees.

What I saw after the supplying credit card info and getting the bank's SMS about being charged was a completely blank webpage with a long URL with lots of parameters like transaction ID and stuff.

Loading that URL to another tab a minute later produced a price mismatch error page.
Using their Print/Cancel your ticket page always produces the «you are not authorised to use this service» error page. Tried while signed in and while not.

I've send a message via their Customer Support form, providing details and that URL.

I've sent a message to [protected]@arzoo.com which is stated as their contact email address.
Next day, I've sent another email to [protected]@arzoo.com since I got absolutely no reaction to first two messages. I got no reply from them yet, 3 days passed to this moment.

To be complete, I also reported this issue on ixigo.com (who state that they are only a search engine) and newdelhiairport.in out of which only Delhi Airport replied "we've passed this complaint to where it belongs, thanks".

Trying to get the money back via the bank, but this takes time and possibly won't be a success.

Might also send a complaint to SpiceJet, I think.