[Resolved] Asianet Cable Connection — cable connection not working | |
my customer code no is A00740013 set top box and internet connection customer code is TV 0829.for the past 10 days my TV connection is not working and i have registered my complaint with your complaints section Ph 3016666 and your peroorkada office Ph 2438256. in spite of my repeated requests in the morning and evining daily for the past ten days ni one has given the least attention to my ccomplaint. i am a customer of asianet cable line as well as the internet from the time of your starting these services.i would be highly ovliged i[censored] will kindly look into this complaint and do the needful immediately. vs nair. a line ir reply will be appreciated. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 68 Comments | |
Comments
Its been the very nature of Asianet to choose there channels to transmit as if the subscribers are mere fools and just spectators who has to pay for what Asianet chooses.
The best part is we subscribers never read the agreement fully and these private operators always add a clause that gives them the power to choose the channels they will transmit.
The latest one is that they have slowly reducing sports channels. Star Cricket has already been stopped with out warning.
Today(10-Apr-2010) they have stopped ESPN and Star Sports. When i called twice at[protected]Asianet Customer Service, TVM), the reason given for not transmitting ESPN & Star Sports is that there is some technical up gradation and will be rectified only before Monday!!!.
Isn't other Cable providers having this up gradation issue?
Asianet is handling customers cheaply.
The best part is we subscribers never read the agreement fully and these private operators always add a clause that gives them the power to choose the channels they will transmit.
The latest one is that they have slowly reducing sports channels. Star Cricket has already been stopped with out warning.
Today(10-Apr-2010) they have stopped ESPN and Star Sports. When i called twice at[protected]Asianet Customer Service, TVM), the reason given for not transmitting ESPN & Star Sports is that there is some technical up gradation and will be rectified only before Monday!!!.
Isn't other Cable providers having this up gradation issue?
Asianet is handling customers cheaply.
Please get back ESPN and STAR SPORTS quickly. We don't care even if you get rid of other sports channels like Neo Cricket, Neo Sports or DD Sports.
please get back ESPN-STARSPORTS...please...do it befor sunday...
no star cricket channel, no world cup cricket with asianet cable - pathetic
asianet will bring it and show it after 2 months
ROY GEORGE
asianet will bring it and show it after 2 months
ROY GEORGE
The fact is Asianet has defaulted on payment to ESPN-Star Sports, so they are not getting the signal to beam it to their subscribers. Actually they have made a fool of and cheated the customers who made payment in advance towards their digital service. They are not able to show ESPN-Star Sports in digital too.
Asianet is totally disregarding the customer complaints. This is an era of customer delight and satisfaction of customers alone is not sufficient for the progress of the
business which is customer oriented. Sooner or later, other players will capture your
monopoly and Asianet will be downgraded. Malayalis still consider Asianet as their own home channel and because of that you are surviving. Days are not far away people
start to hate your service. So, please take care to improve customer service professionally. An aggrieved customer of Asianet kbr nair ( [protected]@gmail.com )
business which is customer oriented. Sooner or later, other players will capture your
monopoly and Asianet will be downgraded. Malayalis still consider Asianet as their own home channel and because of that you are surviving. Days are not far away people
start to hate your service. So, please take care to improve customer service professionally. An aggrieved customer of Asianet kbr nair ( [protected]@gmail.com )
Where is ESPN, Star ??? Don't we have to watch the FIFA World Cup ?? Screw you guys . . u said there won't be any interruptions in digital tv . .but there are .. what is this ?? no value for words ??
INDIA is not playing in FIFA World Cup. So Doordarshan won't broadcast the football matches. That means there is no way but to bring back ESPN and STAR SPORTS.
I still TRUST Asianet Cable. BUT, FOR HOW LONG??????
I still TRUST Asianet Cable. BUT, FOR HOW LONG??????
hey..i have files a complaint about my connection also.channels are not clear in my house & i have complained lot of times to this [censored]s.no from asianet is turning up
i am changing my connection also.plz pass this message to all the people who are suffering like this so we can destroy this stupids becos of their attitude to their customers..
plzzz join
manu
cochin
i am changing my connection also.plz pass this message to all the people who are suffering like this so we can destroy this stupids becos of their attitude to their customers..
plzzz join
manu
cochin
Sir,
I am a customer of Asianet Cable line. We are not getting the set top box connection. I have paid the one year subscription amount. I have been regularly condacting your call centre and the office at Palakkad for the connection of set top box. But they are not responding. In the absence of set top box we cannot seeing all the channels are clearly and perfectly. I would be highly ovliged i[censored] will kindly look into this complaints and do the neeful immediately.
Neelakantan.C
PH: [protected]
I am a customer of Asianet Cable line. We are not getting the set top box connection. I have paid the one year subscription amount. I have been regularly condacting your call centre and the office at Palakkad for the connection of set top box. But they are not responding. In the absence of set top box we cannot seeing all the channels are clearly and perfectly. I would be highly ovliged i[censored] will kindly look into this complaints and do the neeful immediately.
Neelakantan.C
PH: [protected]
SUGGESTED SOLUTION-Terminate your ASIANET CABLE/ INTERNET connections immediately.Go to THE CONSUMER COURT for redressal & refund IF YOU NEED YOUR MONEY BACK & try OTHER CABLE TV OPERATERS/RELIANCE HIGH SPEED BROADBAND INTERNET instead.Or, go to the local TV MEDIA & TELL THEM ABOUT HOW ASIANET IS CHEATING YOU.This way you will live longer, avoid frustration & be more cheerful !!! I feel it is far better to lose a little money than BANG YOUR HEAD AGAINST A BRICK WALL & ruin your time with ASIANET. Asianet, is in my opinion, PRESENTLY led by an INCOMPETENT TEAM, WHO IN TURN EMPLOY INCOMPETENT, INSENSITIVE, INCORRIGIBLE, STAFF WHO CARE TWO HOOTS FOR YOU & ME & ALSO THEIR EMPLOYERS !!! So dont worry, be happy.DEVELOP PATIENCE & TOLERANCE.THATS THE ART OF SURVIVAL WITH ASIANET.Without prejudice, *Citizen*
asianet cable connection is not working at ernakulam pulleypady ac orion flat number 3E sender safarulla sub code number GA[protected]
phone-2365038, [protected]
phone-2365038, [protected]
please provide ten sports..India west indies coming next week..please do the needful
please provide ten sports soon..matches coming up including cricket and footbal..
WE WANT ESPN STAR BACK!!!
sir my complain of no signal from last 5 days has been registered complain no is GA06022351.
PLEASE LOOK INTO THIS MATTER
PLEASE LOOK INTO THIS MATTER
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+91 80 8606 0665 [Corporate Customer Care]
2nd Floor, Leela Infopark, Technopark Campus, Trivandrum, Kerala, India - 695006
Asianet and Asianet Plus these 2 channels are now available online in MPEG4 Encrypted mode.You just retune your MPEG2 receiver and you wil get a new channel Asianet Middle East.I think the main programmes like Serials and films will be telecast in middle east also with a delay.
With Regards
Aji
Cochin