I submitted a complaint on the same subject on 050708. I wish to add something more to that. money was deducted twice during cash withdrawl on the same transaction number. this was confirmed by sbi, valiamala only today and they agreed to take up the matter with sbi atm, beylapore, mumbai.
other details for ref:
txn. date: 010508, 0725 am
txn. no: 325 at sbt atm centre at TN Road, Karamana attached to SBT, Karamana, TRIVANDRUM-695002
My atm card no[protected]
My sb a/c no [protected]
ATM ID S1AN70003102
Kindly followup and take action to rectify this mistake at the earliest.
A.Manimaran, div. head, CSC/LPSC/ISRO, VALIAMALA, TRIVANDRUM-695547. Ph.[protected], [protected] Was this information helpful? |
I had a transaction of cash withdrawl of Rs. 5000/ using my SBI ATM card no[protected] at SBT ATM centre TN Road, KALADY, KARAMANA, TRIVANDRUM on 1st May, 2008 at 0725 am .I got the balance slip as Rs. 43436.26 after the transaction. When i verified in the mini statement on 030508, I found the money was debitted twice and the balance was shown as Rs. 38436.26 only.I gave a written complaint to SBI, VALIAMALA ( MY PARENT BRANCH, my SB a/c no [protected] ) on 070508 and the same was referred to SBT, KARAMANA to which this ATM IS ATTACHED.They replied that no excess cash was found that day and hence referred the case to atm nodal agency. After so many days of my followup with SBT, KARAMANA, finally I got a reply today from the manager that some thing is to be done by SBI, VALIAMALA only since there can be an error in their account .
Now, two months have elapsed and I dont find any solution to my problem. Kindly advise.
A. MANIMARAN, TRIVANDRUM.