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[Resolved]  Axis Bank ATM — Damaged 500 rupees note

I have encountered a damaged 500 rupees note with tape on both sides after withdrawing Rs.2100 from an Axis bank ATM. The ATM is located at Metropolitan Housing Society. It comes under Electronic Complex Branch, Salt lake, Sec V, Kolkata - 700091. After interacting with the security guard present at that time I found out that this is a norm in Axis ATM. If I had an account with them, they would just accept my damaged notes to fed another customer. Since, I don't have an account, they didn't respond to my complaint. Its not a matter of Rs.500. I want to raise my voice against these unethical acts of axis bank. I humbly request stringent actions against Axis bank.
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Complaint marked as Resolved Aug 14, 2020
Complaint comments  1 CommentShareTweet

Comments

i have suffered same problem at urban esatte phase 2 branch jalandhar city...axis bank must be punished for such things

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    Customer satisfaction rating
    55%
    Complaints
    9906
    Pending
    0
    Resolved
    5265
    Axis Bank Phone
    +91 22 2764 8000
    Axis Bank Address
    Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
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