[Resolved] Axis Bank — Consolidated (CON) Charges | |
CON CHARGES I am working for a real estate company called Silverline Realty since July last year and our salary accounts are at AXIS BANK Cox Town branch.Up yo mid March I had no reason to complain, BUT on March 30 when I went to withdraw Rs.15000 from the ATM, I found that the funds were insufficient.I pulled out the mini statement and to my horror realised that the bank had KNOCKED OFF Rs, 3600 as CONSOLIDATED CHARGES AND RS.367 as Service Tax from my account.I rushed to the branch to enquie, met the manager, But she said she wasnt in a position to help me before First week of April I reahed office and asked the other employees about their accounts and realised all of them had been fleeced .The company wrote to the bank and got a reply saying details will follow but we havent heards from them yet..Now the company is left with no choice but to close the account, but those o[censored]s who suffered losses are not compensated .I am thinking of taking legal action Here are details of correspondence we exchanged ----- Original Message ----- From: Coxtown.[protected]@axisbank.com To: Jagath Mohan Sent: Monday, April 06, 2009 6:06 PMSubject: Re: Consolidated Charges Dear Sir, Thank you for writing to us. With regards to your query for the charges debited on 30.03.09 from 14 accounts we shall revert back to you shortly with the break up of the same. Please feel free to contact us for any further assistance, and assuring you of our best services always. Thanks and regards, Operations Head, Axis Bank Ltd Coxtown Branch Bangalore-560005 Tel No:[protected]/94 To: <coxtown.[protected]@axisbank.com> From: "Jagath Mohan" <[protected]@silverlinerealty.com> Date: 04/02/2009 06:43PM Subject: Consolidated Charges Dear Sir, We would like to inform you that we have 14 nos salary account with your bank (list attached) along with our company M/S.SILVERLINE REALTY PVT LTD., current account . To our surprise our staffs who have the salary account with your bank found that your bank has charged unauthorised exorbitant consolidated charges to these salary accounts around last week of March 2009. Kindly be noted that your bank has clearly informed and assured us while opening the account that all the salary account will be zero balance accounts, inspite of this commitment you have debited our salary accounts with the head "Consolidated Charges". We kindly request you to look into the matter on top priorty and reverse all the charges immediately, if not we will be forced to close all the Salary account along with our current account and Directors Priority banking accounts with your Bank. We expect your auction before 5th of this month as the salary payable is due on that day, If we dont receive positive auction before 5th we have decided not to credit the salary of our staff for the month of March 2009 in AXIS BANK. Best Regards, JAGATH MOHAN Manager - Finance Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
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Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
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Respected Sir,
I have salary account ( 0 balance) with Axis Bank, Gandhidham branch, District -Kutch -Gujarat. My A/c No. is [protected].
They had deducted Rs. 750.00+77.25 (Service Tax @ 10.30%) from my account on dated[protected]. when I asked them why this happened they told me that not minimum balance in your account. I see your corporate salary fees and charges statement online but no appear head cosolidated charges in this statement and I also minimum balance charges in your scheme code salary power plus mentioned in NIL so, how can you deducted Rs.750.00+77.25 this amount from my account before even they never communication and mobile phone call to me or never send any other notice or circular on my address before deduction. No bank is deducting this transaction charges, if it is not under RBI rules. then now they can do this?
Quarterly only 9 transaction is free, beyond that they will deducted Rs.50.00 per transaction+service tax(10.30%). I visited the my operational branch & Head Branch officials. They are unable to provide justification.
Can anybody take this matter legally for taking action and I will complain in consumer court against Axis Bank.
Regards.
JAGDISH B. BRAHMBHATT
188-B, MAHADEV NAGAR,
ANJAR - KUTCH- 370110