[Resolved]  Axis Bank — Short payment credited in my account

Dear sir

This is to inform you that i have a EDC machine of AXIS bank ltd.
and a current account also. my c/a no. is [protected]
I made a transaction of rs. 7000.00 in AXIS EDC machine that time machine approved that transaction. Same day i closed the batch. But next day i found some short payment credited in my account it was 5831.00. I contact to bank immediately but there was no satisfactory reply from there side. I called there call center many times but they didnt do any thing. despite of many reminders and call they did not reply me and didnt credited my short payment to me. I called Mr. Raj Goswami Ms. Neetu Verma Ms meenakshi Mr. Vijay They assured me but didnt do any thing

with regards
VIPIN AGGRAWAL
c/a no. [protected]
EDC machine model Murit 8320
MID [protected]
TID 12312818
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Sir,

This is to inform you that i applied for an EDC machine on 13-10-08 at Krishna Nagar Branch, Delhi -51. The Business Development Executives there asked me to open an account with a bal of Rs. 5000/-, which can be withdrawn later on and we would get the EDC machine within next 10 working days.

After 10 days, I had a word with Mr. Chetan (BDE), both of them told me that it's mandatory to maintain a minimum balance and thus Rs. 5000/- can't be withdrawn. Also, I haven't got the EDC machine as yet.

Since then i have been contacting & Mr. Sandeep (EDC- BDE) after every 5 days, asking for the machine & every time he has been making a false promise of installing the machine within coming week as the machine is out of stock.

On 21-11-08, I had a word with Mr. Ankur at Consumer Helpline & he commited to resolve the issue within next 48 hrs.I have been talking to Mr. Chetan, Mr. Sandeep, Mr. KrishanKant & many others (Consumer ID No.[protected], but all of no use. Despite of many reminders and calls none of the executives didn't borthered to resolve it or reply me.

Please get in touch with me A.S.A.P.

Kindly advice and help

With Regards,

Vaibhav Aggarwal
A/c No - [protected]
[protected]
[protected]

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