Axis Bank Credit Card — False Entry

Dear Sir,
I Mr. Ajit J Shroff, residence at Borivali W,
i m having Axis bank credit card,
my card but at past week i received statement, in the statement there is FALSE ENTRY of 25000/= (Twenty Five thousand) which did not Transaction by me, i complaint in AXIX BANK 3 times every time they said we sending you 1 ADJUSTMENT Form, still i didnt received that form, they are not talking properly & cut my call,
i m trying to create TPIN but when i enter my card no, computer say this card no is not valid.

requesting you to help me out

Thanks & Regards
Ajit J Shroff.
[protected],
[protected]
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Credit Card — False (extra) payment entry

Dear Sir/Madam,

I received the credit card statement for Feb-March, 2010. Thank you for the same. But, I see an extra entry as mentione below.

I was paying application fees for MS admission in USA throuh your credit card for my sons during Feb-2010. While the payment went well till Feb-23, the card got blocked after that (may be because of repeated use). And, it started working from Feb-26 only after I called customer care. But, in this statement I see an additional payment on Feb-24 to Polytechnic Univ. while I already paid to this Univ. for both my sons (2xUSD 75) on Feb-23. For each payment university provides a receipt which I am not able to enclose now due to unacceptable format.
So, you are requested to kindly check and revert this additional payment which was not at all made in reality.

Looking forward to your kind hearings in this regard.

With regards.

Sunil

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Axis Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    52%
    Complaints
    12950
    Pending
    0
    Resolved
    6557
    Axis Bank Phone
    +91 22 2764 8000
    Axis Bank Address
    Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
    View all Axis Bank contact information