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[Resolved]  Axis Bank Credit Card. — Sudden Blocking of the card.

Dear AXIS Bank Customer Service

On 16/08/08 in the evening my credit card was declined. When I called your call-center agent I was told that due to security reasons the same have been blocked. I was also told the reason being automatic blocking by system as it permits 14 swipes per day. The fact is that I had done only 5-6 transaction that day.

Yesterday (19/08/08) the above episode gets repeated after making 5 transactions. The facility to talk to your customer service agent was also not available at around 5 p.m. in the evening.

During both the days I had to stop marketing. I find the AXIS bank card totally unreliable. What is the utility of the card If I can't use the same when I need it. What if my situation was emergency in nature.

1. May I know what is the system.
2. Why I was not told about such security system.
3. Before blocking the card why can't the system take my consent over call/SMS or alert.
4. Is there any system where I can unblock the card immediately or tell the system not to block.


Regards,
Joydip Shome
Complaint marked as Resolved Aug 14, 2020
Complaint comments  6 CommentsShareTweet

Comments

Axis Bank — Send me the creidt that got Expired

HI
This is Gavin.Berner
My creidt card # is [protected]

MY credit card got expired
and the you people send the
card to my address which is
4-4-172 Kali Mandir Bandlaguda.
Himayathsagar road.
Indra reddy nagar redddy
nagar colony. Pin 500086

And when ever i call customer service
u people tell me that the Blue dart
cant deliver the card because my
area is out of delivery area.
And the customer service people
told me to go to teh bank
and ask the bank people to
send an e mail. So that they will
send the credit card to the branch
which is at Mehdi patnam Hyderabad.
I wend to theank numerious times
and still i an facing helll. I dont have
my creidt card since Jan.
And when ever i call the customer care to AXIS
Bank they give me all stupid reasos.

I want my card dont let me beg
u people.

I call up the customer service
everry morning and still they
give me all stupid reasons.


Rewgards: Gavin.Bernes
ph# [protected]

AXIS Bank Credit Card. — Yous customer support agent give false promises

HI
This is Gavin.Berner
My creidt card # is [protected]


I Allways have to beg your customer care, They allways give me fake promises
They allways put me on long hold time and my issue is not fixed since January. U ppl are liors.

If this time i dont receive my creidt careed I will put it in the dam news pappers
I will never recomend Axisa bank to anybody on this plane.
Though i dont have the card i have being loyal to you people and paying the bills
on time still your customer service ppl tell me that they will send the cred card an still everry dam day u all give me the same crap. That the card is getting dispatched. Have some shame. HOw do u ppl lie so many times that too
your customer service people have being lying to since January have same shame
make good polocies. Your cutomer serive succs big time.


MY credit card got expired
and the you people send the
card to my address which is
4-4-172 Kali Mandir Bandlaguda.
Himayathsagar road.
Indra reddy nagar redddy
nagar colony. Pin 500086

And when ever i call customer service
u people tell me that the Blue dart
cant deliver the card because my
area is out of delivery area.
And the customer service people
told me to go to teh bank
and ask the bank people to
send an e mail. So that they will
send the credit card to the branch
which is at Mehdi patnam Hyderabad.
I wend to theank numerious times
and still i an facing helll. I dont have
my creidt card since Jan.
And when ever i call the customer care to AXIS
Bank they give me all stupid reasos.

I want my card dont let me beg
u people.

I call up the customer service
everry morning and still they
give me all stupid reasons.



Rewgards: Gavin.Bernes
ph# [protected]

HI
This is Gavin.Berner
My creidt card # is [protected]


I Allways have to beg your customer care, They allways give me fake promises
They allways put me on long hold time and my issue is not fixed since January. U ppl are liors.

If this time i dont receive my creidt careed I will put it in the dam news pappers
I will never recomend Axisa bank to anybody on this plane.
Though i dont have the card i have being loyal to you people and paying the bills
on time still your customer service ppl tell me that they will send the cred card an still everry dam day u all give me the same crap. That the card is getting dispatched. Have some shame. HOw do u ppl lie so many times that too
your customer service people have being lying to since January have same shame
make good polocies. Your cutomer serive succs big time.


MY credit card got expired
and the you people send the
card to my address which is
4-4-172 Kali Mandir Bandlaguda.
Himayathsagar road.
Indra reddy nagar redddy
nagar colony. Pin 500086

And when ever i call customer service
u people tell me that the Blue dart
cant deliver the card because my
area is out of delivery area.
And the customer service people
told me to go to teh bank
and ask the bank people to
send an e mail. So that they will
send the credit card to the branch
which is at Mehdi patnam Hyderabad.
I wend to theank numerious times
and still i an facing helll. I dont have
my creidt card since Jan.
And when ever i call the customer care to AXIS
Bank they give me all stupid reasos.

I want my card dont let me beg
u people.

I call up the customer service
everry morning and still they
give me all stupid reasons.



Rewgards: Gavin.Bernes
ph# [protected]
HI
This is Gavin.Berner
My creidt card # is [protected]

Send me my credit card its use less calling customer service.
They give all fake promises. I went to the bank and they also sent the customer service an email to send the card to the Mehdi Patnam ( Hyderabad) branch
still you people didnot send the credit card.
I allways call Axis credit card customer service everry morning . I spend atleast 50mnts Still You people are least bothered to send the card.


my address which is
4-4-172 Kali Mandir Bandlaguda.
Himayathsagar road.
Indra reddy nagar redddy
nagar colony. Pin 500086
i lost my credit card then olz give me a card number

Name:- Janmesh Patel

Agency — Axis bank support

I have login ID-[protected] and application no-966685 applied for personal loan but still not getting any response from bank .....pl. contact me on mine cell-[protected]

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