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[Resolved]  Axis Bank Home Loan Department — Facing problem to taking home loan from Axis Bank .

I was applied for housing loan from Axis bank. I have paid Rs 750/- for processing the request. Below mentioned alphanumeric no is the reference no of my request.

Ref: RAC/PH/09-08/ASLKOL/13225/37/KOLKATA/07-08

Now suddenly after 3 weeks of processing I got message from their authorized person that whole process has been cancelled due to some reason.

"What is the reason no one is know"

I got a parcel on 10 October with below mentioned reason-

***Your request has been decline for "NOT MEETING THE BANKING GUIDELINES" and as per the Bank's internal policy we are unable to offer you a loan at this point of time. ****

This is so insulting & harassing, still I want to know the appropriate reason, whereas no Technical & Legal process has done for the Property and all valid documents are provided.

I had given complain email to their hihger Authority but they didn't give me any reply.I am giving you copy of email below..


To
Smt. Kakoli Majumdar,
Senior Vice President (Compliance),
Zonal Head,

Eastern Zonal Office,
1st Floor,
5 Shakespeare Sarani,
Kolkata 700 071


Dear Madam,

On 10 th October i had sent a mail to Mr Sh. Anindya Sen regarding my complain but still i didn't get any feedback. Complain is already written in below mentioned mail.

Hope I can expect proper answer from your end. Waiting for your early response.

Thanking You,
Soumitra Sa
Mobile No-[protected]


To
Sh. Anindya Sen,
Vice President,
Eastern Zonal Office,
1st Floor,
5 Shakespeare Sarani,
Kolkata -700 071.

Dear Sir,

I was applied for housing loan from Axis bank. I have paid Rs 750/- for processing the request. Below mentioned alphanumeric no is the reference no of my request.

Ref: RAC/PH/09-08/ASLKOL/13225/37/KOLKATA/07-08

Now suddenly after 3 weeks of processing I got message from your authorized person that whole process has been cancelled due to some reason.

"What is the reason no one is know"

I got a parcel on 10 October with below mentioned reason-

***Your request has been decline for "NOT MEETING THE BANKING GUIDELINES" and as per the Bank's internal policy we are unable to offer you a loan at this point of time. ****

This is so insulting & harassing, still I want to know the appropriate reason, whereas no Technical & Legal process has done for the Property and all valid documents are provided.

Please let me know where is the problem? Why Axis Bank has been cancelled my loan?

I am expecting proper & valid answer from your end otherwise I am going to take necessary action against this.

Thanking You,
Soumitra Sa
Mobile No-[protected]
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Complaint marked as Resolved Aug 14, 2020
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    Axis Bank
    Customer Care Service
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