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[Resolved]  Axis Bank, New Delhi — Debit Card Annual charges

Dear Sirs,

My wife Mrs. Annapoorani Ravi was working as an LIC agent at New Delhi and the commission is getting credited to the bank account directly. Following is the complaint against Axis Bank, Janakpuri, New Delhi for debiting 'DEBIT CARD RENEWAL CHARGES' even though it is a salary/commission account. The details are given below: There is no response from the bank even after 2 months:

Debit card charges - SB A/c. No. [protected] - LIC Agent No[protected] Name: Mrs. Annapoorani Ravi

From: Sivaraman Ravi to Axis Bank, Janakpuri, New Delhi.
show details Oct 21

Dear Sirs,

Ist Reminder

On Oct 13, I sent a mail on the captioned subject, but not even an acknowledgment received from your side. Given below the matter for your doing the needful.

Thanks.
Annapoorani Ravi

Dear Sirs,

The above SB a/c was opened by the LIC, Branch Code 11A, Janakpuri Commercial Complex, New Delhi - 110058 towards my agency commission with zero balance facility a few years back on the assurance that it may be treated as salary account - even TDS gets deducted whenever an amount is credited to my above account. As a proof, it is a salary account, I give below the recent statement shows that on 4/9/09 the amount 'transfer of salary' shows Rs. 777/- credited to my account. But unfortunately, you have debited an amount of Rs. 111 as debit card annual charge on 25/7/09 which was not supposed to be for salary account - this is something unusual. I, therefore, request you to kindly reverse the amount by crediting into my above account & oblige.

Thanks.

Annapoorani Ravi
Janakpuri, New Delhi.

The bank statement details:
1
13/10/2009
CASH-ATM/855/131009/08:52
5,000.00
2
30/09/2009
[protected]:Int.Pd:[protected] to 30-
56.00
3
04/09/2009
TRF OF SALARY
777.00
4
25/07/2009
DrCard Annual Chg [protected]
111.00
5
30/06/2009
[protected]:Int.Pd:[protected] to 30-
65.00
6
20/06/2009
CWDR/[protected]/[protected]:32:14/EU
3,000.00
7
05/06/2009
TRF FRM LIC
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Complaint marked as Resolved Aug 14, 2020
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    Customer satisfaction rating
    55%
    Complaints
    9890
    Pending
    0
    Resolved
    5264
    Axis Bank Phone
    +91 22 2764 8000
    Axis Bank Address
    Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
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