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[Resolved]  Axis Bank / Personal Loan — AXIS BANK PERSONAL LOAN

I had applied for a Personal Loan on 24/09/2010 with one Axis Bank executive named Mr.Manjunath. I had given post dated cheques as per his promise that I will be getting the Demand Draft within 6 working days. The cheques got bounced from the account due to insufficient balance. I kept calling Mr. Manjunath to check the status regarding sanction of my loan. I was made to believe by Mr.Manjunath that I will be getting the cheque on 01/10/2010, then he started giving excuses for next 3 days. As I already heard enough excuses from him, I thought to check with Axis Bank, Jayanagar 4th T Block Branch, Bangalore which is close to where I stay.

They connected me to Mr.Manjunath's Manager whose personal number is +91 [protected]. As the cheques got bounced I even told I want to cancel the procedure of this and cancel my application for loan. Mr.Manjunath already came to know I am having a plan to cancel my loan, he started speaking to me in abusive language in Kannada and disconnected the call.

Do you have some procedure for your executives to speak to customers in a polite manner rather using abusive language. I thought of cancelling the loan as I was fooled for nearly 3 days but how can he speak to me in some abusive language.

I posted a complaint in AXIS Bank website but they haven't got back to me yet.
Complaint marked as Resolved Aug 13, 2020
Complaint comments  2 CommentsShareTweet



My name is Jiljil Prasad and I am from Bangalore.
I have applied for personal loan in Axis bank. The person name Mr Srinivas (Mobile:[protected], has brought all the relevent documents where customer need to be signed and he collected from me all the relevent documents including 6 cheque leaves.

But the address verification got failed as I was out of station when they came for verification.
So the loan application got rejected. I asked Mr Srinivas to cancel the application and return back my cheque leaves.
He conveyed me that he will send the cheques through courier. He promised me on 1st week of April 2012.
And today's date is 8th May 2012.Till now I didnt get my cheque leaves.

What I was trying to say here is beware of this guy who is approching you for loan. (Mr Srinivas (Mobile:[protected].

Jiljil Prasad
Jayanagar branch manager very very worst fellow i have ever seen. He is really sucking. He works only for money and least bothered about the customers. He is very careless with his job and says customer to go for another bank after making to wait as long as 1 month. What the hell are the higher officials doing over there. They are casually saying we lost all your documents after the DD is ready. Useless manager.

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