[Resolved]  Axis — Deduction of charged without intimation and wrong deduction

Axis Bank — Wrong deduction of money from the saving account

I used the Axis bank ATM in Kanpur dated 4th october to withdraw Rs 3400/-
the ATM did not dispensed cash but the money was deducted from my my salaried account # [protected] , I filed in a complaint against the same ,and after the complete check the money was refunded on 12/11/2010,
But again the sum of Rs 3400/- was debited from my account in the month of february , without any information,
I had a word with
Voice specialist - Shriram
Floor supervisor - Jyotsna
Refrence no. - 4805402
stating them the complete problem

However instead of the credit there has been one more debit(deduction) of Rs.3400.
debiting a total amout of Rs. 6800 in total, for no cash dispensed
I had a word with the
Floor supervisor - Kulwant
Team lead - Shabana
Reference number - 4821444

I was asked to wait till Monday, and there has been no progress at all.

Please help me in getting the money refunded back.

Sir/Madam

Sub:- Deduction of charged without intimation and wrong deduction



My name is Anuj Sharma i m having an account with Axis bank which is saving account & i have been having from last 10 years & there was no rules or regulation for deduction suddenly they have deducted 1118/-Rs from my account without giving any prior notice when i called they said your account type has been changed into normal account & you didn`t maintain your account with 5000 quarterly & they even didn`t intimate me when i m using this account & i m using this is my money and my address & mobile number is already updated in their records but they didn`t inform me so i would request you to kindly check & give the money back to me.

Anuj Sharma
[protected]