[Resolved]  B. E. S. T. Undertaking — Rash Driving Of BEST Bus drivers

Respected Sir,

Today morning I left my house for my office as per routine work on my two wheeler bike. From Marine Lines to Grant Road. Near Marine Lines railway station one bus number MH-01 L 9929 2004 COLABA rashed in the middle of the road to jump the signal, as the signal turned to orange. The bus was heading towards Charni Road, the driver not even saw who are on his left and who are on his right he tried to jump the signal before it got red. My bike was on the right hand side and was on the divider of the road. I was shocked to hear a huge noice from my bike and after that i saw my left mirror totally up, I tried to manage myself from the divider. Thanks god, I manage myself from it. I then followed the Bus driver and stop my bike in front of the bus and ask the Bus driver how the way he was driving, he told me, "Kya hua, " As if pretending nothing happened. He did'nt even noticed what happened back. If the force of the bus would have been more then, my bike would have cross the divider of the road and i may have fallen on the other side of the road or any other thing might have been happened. I again asked him that did you not noticed what went behind, he told, "Nothing", and told me that, "OK, I'll see how much power you have to stand on the road, i'll see. Stand there and started shouting" and along with him conducter too started shouting and told me to go or else there will be problem for you if you stand on the road.
In the first image you can see the mirror having red color on the edge. And on the other Image you can see the mirror totally on the upper side. BEST Undertaking officers, please take strict actions against these jungle based bus drivers who do not have importance of human life in this world. He was very rude with me, I don't have any complaint that he was rude with me but, i just want ot say that if anything wrong would have happened at that moment than the bus driver would have run, nobody would have noticed what had happened. There would have been a big loss from our side.
Please, Please do some strict actions with this type of drivers.

With Regards
Sayed Zahid
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Aug 14, 2020
Complaint marked as Resolved 
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DEAR SIR

I WAS GOING IN MY CAR TO KANDIVILI TO ATTEND THE MARRIAGE
ON 04.01.2010 AT NIGHT AT BHATIA HALL OPP.SHOPERS STOP AT THAT
TIME ONE SINGLE DEKER BUS NUMBER I COULD ONLY SEE AND
NOTE DOWN 8934 BETWEE 9.30 TO 10.00 PM.

THIS BUS DASHED AGAINST MY CAR AND SCRATCHED ON THE LEFT
SIDE WHERE MY WIFE WAS SITTING WITH ME AND I WAS DRIVING.
I REALLY FELT SO EMBRASSED HOW A DRIVER SITTING ON SUCH
HIGHER LEVEL WHERE HE COULD SEE MY CAR VERY CLEARLY
AND HE COULD GET GOOD JUDGEMENT WHETHER TO PASS THROUGH
THE WAY NEAR MY CAR.

HE DID NOT EVEN BOTHER TO STOP. MANY PEOPLE MUST HAVE
HEARD THE SOUND OF DASHING. BUT SINCE I HAD TO ATTEND THE
WEDDING, HOW COULD I FOLLOW THE BUS OR COMPLAINT TO POLICE
DEPARTMENT.

IS THIS THE DESCENCY AND GOOD CULTURE IN OUR INDIA? NO COURTEOUSY TO STOP THE BUS AND ASK FOR APOLOGY.

SIR, UNLESS THERE IS A VERY SEVER PUNISHMENT CRIME CANT
STOP, SIMPLY PENALTY OF SUSPENSION FOR TEMPORARY TIME DOES NOT WORK.

IF WE WANT TO IMPROVE THE IMAGE OF OUR INDIA, WE AND YOU
HAVE CERTAINLY TO THINK ON IT AND IF THE GOVERNMENT IS NOT TOUGH AND SINCERE YOU CAN IMAGINE THE RESULT, IT WILL NOT BE WITH ME BUT IT CAN BE WITH YOU ALSO ANYTIME.

SIR, I AM WAITING FOR THE ACTION FROM YOUR SIDE.

WITH BEST REGARDS AND SEASONS GREETINGS

SINCERELY

K K LULLA
MOBILE [protected]
[protected]

COPY TO THE GENERAL MANAGER, B E S T
respected sir/madam i am a frequent traveller in your AS 2 bus so i would like to bring in your notification that today on 07/04/2010 i board the AS 2 bus from santacruz airpot bus depot barring the ticket no[protected] and i was on the last sit of that bus when the bus was about to reach the ismail college bus stop on highway before the stop there is underground subway before the ismail college bus stop the driver didnt bother to slow down the bus and straight away speed up the bus due to that the pessengers sitting along with me had very bad expereince over there and not only that he also had applied very strong brakes due to which the pessangers have not only collied with each other but also get injured i would have understand if he had done on the busy highway but applying this kind of emergency breaks where been done very very near to the bus stand when he know that the bus stop is about to come then he should slow down or just increase his speed and that too when he is very near to it and this he didnt do one time for 5 consecutive time he had done this so i tried to ask the fellow driver that the way he drive the bus is not upto his mark and he should be more responsible for the driving on return he said that he is getting too late for the bus to reach the depot and he said would you like me to dirve the bus according to the norms of bus regulation then dont complaint that i am driving slow i just told him that i dont know what is your norm and regulation i just told him that i want a safe journey which i accept from best bus and that too in AS bus which they claim to be the safest and also claim about there best and clam drivers and conductors i am really sorry that i was not able to take the bus driver batch no nor of conductor but i really accept that the best could take some sort of meassure about this we want the safest journey nor the fastest journey

so pls if you can make understand your best AS bus driver that dont play with the life of the pessenger who are sitting insite or standing insite cause our family trust your driver that they will bring us more safely to our home so its a request from my end to take the appropriate action against this i dont have the details about the bus driver or conductor but i do have the ticket no which i purchased from the conductor its of dated 07/04/2010 wednesday the bus was going to national park and according to my knowledge it might me 3 no bus (backbay to dahisar )the driver name was something mahadeo and the only no which i had about the driver is 9387 idont know anything else i just know that he is the driver of AS 2 that too it might me the 3rd bus going towards borivali and the driver name is mahadeo something

if you can help me about this then pls let me know
my tel no is [protected]
and my name is jignesh n ghag
Even before the passengers manage to board the bus and the conductor pulls the cord to the bell, the driver drives off and not noticing if all have boarded the bus or if a senior citizen is in difficulty to board the bus because of its steep first step. And also they are very rash in driving without any value for anyone else on the road, and rude and abusive. Why cannot best undertaking take strict action against the errant staff like dismissal and declare their strike as illegal. the paying public comes first.
Dear Sir,

Bus No: 422 / MH-01 L 9591 going to Bandra Depo. From Marol Naka to Irla Diver took One and Half Hour to reach. He is too slow in his driving. He was very very & very LAZY & UNTIDY. Full road is empty in front of him Still he is driving very slow. & Just because metro work is going on divers got an excuse & they are driving slow. May be now he is reaching to Bandra Depo.

If Divers are not interested in their works please don't allow them to work. Because we are suffering & we are not reaching our duties on time. & Not reaching our duties on time we have face problems

Please take action against him.

Thanking you.
Dear sir,

I was travelling with my mother in an auto rickshaw from sec-29 Vashi to vashi depot on 26th june 2011, at 7:30 pm Bus No.-501(MH 01 LA 6777). The driver was rash driving and we were almost on d verge of getting killed fractionally. It was done on purpose and that to 3-4 times in such a small route. We also observed that d bus driver wasn't bothered to stop at the bus stop, but was only chasing our auto.

Please take the necessary actions against such people. If fate hadn't been on our side then we would have been killed today. Please take the necessary action as soon as possible.

Thanking you,
Ranjana Halurkar.
Guys,
do you think this site is good to write complaints?
I feel its fake as no sign of actions for any complaint.
Guys dont waste you time.
Pls ping me if I am wrong.
Today i was waiting for C 42 bus at Pravin Hotel, Vikhroli from 8.45pm to 9.30 pm for going to Dadlani park. At 9.30 pm, i saw bus No. Mh 01 AP 0655 was going too fast from Highway and did't stop at Pravin Hotel even i hv given signal to stop at above said bus stop. Immediately, i took a auto and following the bus . I met bus driver and conductor at Dadlani park and asked, why they have not stoped bus at Pravin Hotel. The Bus Driver Mr. Suresh Kumbhar told me that he is new to this route.

How can the bus driver can drive bus so fast, if he doesn't know the stop ?

You are requested to take action against bus driver Mr. Suresh Kumbhar.

Surendra Dalvi
On 28th August at around 8:30, we were driving from Bhandup police station road towards Bhandup station. While we were taking a right one Best bus banged its tail end on my car on the left side of the headlight. It was so massive that the whole head light and bonnet was uprooted. Even after hearing the bang the best driver was rushing ahead.

This all happend in front of a traffic police, he asked to stop the bus and we managed to get the bus no. The bus no. is MH 01 -L9383 while the route was of 499 from Thane Mulund. (The conductor no. 4735)

Im really surprised to know that there are no actions taken on such rash drivings by any divisions, like BEST or the traffic police.

I hope this email would be seriously considered and necessary process would be built, inorder to avoid/reduce such accidents.

In the Police station the police also mentioned " that there are atleast 3-4 cases of accident reported against Best Buses every morning"

Car Damage can be repaired but life or physical damage cant be repaired.

Bhakti Sawant
Chief of BEST,
Where can I see the action report of the complaints that was taken recently.
M Varghese

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