[Resolved]  B. E. S. T. Undertaking — 272 BUS SERVICE VERY POOR

BEST Undertaking - Mumbai — SKIPPING OF BUS STOP BY BUS DRIVER

08/05/2010.

Respected Sir,

I am a Cenral Govt. Employee & am working for Central Railway. I am staying at Vasinaka, Chembur (East). Daily I travel by BEST Bus to reach my office.
Today morning I got in Bus No.351 from Shanker Deval Bus Stop at 07:00 am.
On my journey till Maheshwari Udyan I was surprised to note that the Bus Driver Skipped the Bus Stops at Golf Club though the Bus was empty. The Passengers who were egarly waiting for this Bus started giving Bad Words since the Bus never halted to pick them up. Same thing was repated on other Stops.

The Badge No. of the Driver is 977 with a Gandhi Topi. Bus No.[protected].
Sir, I am proud to say that the Service of BEST is one the BEST in our country.
But I am also sorry to say tha due to such Characters who are very few in number, the name of the company gets spoiled.

Hence I request you to please look into the matter and initiate action against this Bus Driver as per his Service Rules & Regulations.

In case if you require my witness you can contact me on my mobile No.[protected] for further enquiry. I have also preserved the Bus ticket of Rs.8/-
(Sr.No.[protected] as proof. My e-mail address is [protected]@yahoo.com

Kind Regards,

Vishnudas Kamath

Arrogant behaviour of Bus driver Bus no. 6701 from Mulund can not be tolerable.
On 14th March 2011 my family was travelling in the auto hit by above bus around 1:00 PM near Sai Radha Complex at Bhandup(W). After the accident both conductor and driver started beating up the auto driver without his fault. Please take action on the culprit.

Hope this complaint is worth registering and both driver and conductors will be punished.

272 BUSES ARE VERY VERY IRREGULAR, IRREGULAR. THERE IS NO SYSTEM AT ALL. NO MATTER HOW MUCH THE QUEUE IS BUT BUS NO.272 WILL NEVER COMES IN TIME.

VERY OFTEN THEY GIVE EXCUSES OF TRAFFIC, ARE NOT MAHADA BUSES, JANKALYAN BUSES GOES FROM THE SAME ROUTE.

REQUESTING THE BEST TO TAKE THIS MATTER INTO CONSIDERATION.


FROM,
MS.YAMINI
MALWANI CHURCH,
MALAD WEST

i do agree with the above statement of irregular bus service of 272 from malad station to marve beach especially at office hour time. though i work in churcgate after returning home i want to buy something from the malad station but because of the big queue thinking i may miss the bus i don't buy anything. even on sunday one can't think of going at station in the evening time as the buses are crowded from marve beach itself because many people board at marve beach because of the picnic spot.

why don't the BEST taking this matter seriously.

i too face lots of problem because of the irregular service of 272 bus from malad station west. standing in a queue for several hours had cause me spinal cord problem. one can't affor rickshaw on daily basis.

requesting the BEST to increase the frequency of bus no.272

From ajitha
Rathodi
Malad West
Mumbai

I DO AGREE WITH THE ABOVE STATEMENTS. ALONGWITH ME THERE ARE LOTS OF PEOPLE WHO FACE SUCH PROBLEMS IN THEIR DAY TO DAY TRAVELLING. WHY THE BEST DOESN'T TAKE A STRICT ACTION. WHERE ARE TIME TABLE OF THIS BUSES ARE GONE. ARE THEY THE BUS DRIVER ACTING ON THEIR OWN.

FROM.
MS.PEREIRA
MARVE

thankyou for considering the above complaints. now a days the buses are little bit regular. thanks for your service. Keep it up

from,
Ms.Pereira

Dear Sir,

for few months 272 and 271 were showing their regular and good services, Appreciated.

But now a days, especially and pick hours again the service has come down. after long hours buses makes a big queue but the buses are not seen.

Kindly look into the matter.

Thanks
Parinita Dokhale

I TOO AGREE WITH THE ABOVE STATEMENT. NOW A DAYS 272 AND 271 ARE SHOWING IRREGULAR SERVICES.

WHY CAN'T THEY FOLLOW THE BUS TIME TABLE LIKE 273.

FROM

REGINA D'SOUZA

*****Dear Sir,

Pleased to bring to your kind notice of the irregular services of 272 bus as well as of 271. Not only in the morning but also in the evening buses frequency has become less. earlier they were atleast running on time but nowadays again the irregular service has started.

Requesting you to kindly look into the matter and provide us a regular time table service of buses.