[Resolved]  Baby Cell — false promises

Address:Ahmedabad, Gujarat

I registered with Babycell before 3 months of my delivery date.
They promised me that wherever you going to deliver our collection person will be there at time. I informed them to before 1 and half hour before the delivery but the collection guy was unable to be there. I missed to collect my baby's worth thing. The delivery was in Ahmedabad only still they were not able to be at time so bad services. Please Help me in this case
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Aug 13, 2020
Complaint marked as Resolved 
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i was about to register for the same, and came across this post of yours. This is really sad. Sorry for your loss of opportunity. Have you contacted the organisation? What do they say? This makes me think that one should have a clause put in for maximum insurance against this loss.

rgrds
hi, , but in my case they were very much supportive...at the time of my baby's birth they reached on time and that was in night at 3:00 AM. so i can say because of some reason this might have occur...
am not agree of this type of complaints.why becoz they reached in time at time of collection.they are very much supportive.

they stored successfully my sons stemcells. at the time of delivery they waited for 42hours in hospital.bcoz its a normal delivery. i got cryopreservation certificate also.

good serivices.keep it up baby cell.

t.v.v.suryanarayana and deepthi. hyderabad
I, hired Babycell sevices and my wife's delivery was postponed by 24 hours, still they waited for 24 hours and before waiting they had reached the hospital at 5 am in the morning that too in remote area like Uran (Raigad), I appritiate their service and nw they are proving collection CD to doctor so that in case their person doesn't reach, doctor can do the collection in the kit already provided to client and that awesome.

keep it up Babycell, rather Lifecell is .
Got below msg from manoj ji... on other link...
https://www.consumercomplaints.in/?search=relicord

manoj.tarachandani on Sep 7, 2011
worst services
Reecord, is one of the worst company. and i was by mistake selected that. they promised me about my baby's cord blood storage but aat the time of collection no one turned up & when doctor collected the cord blood they discarded it saying it was found contaminated...
ARE U BABYCELL EMPLOYEE or WHAT? complaint
Hi Evryone..!!!
my experience with this organisation was very BAD.At the time of the enrollment every thing was perfectly fine but soon after no buddy came for collection. i lost gift to my Baby's and shud not recommend ny buddy to go with BABYCELL. i rejected others options like LIFECELL, Cryobanks. please do not go with Korean company brand BABYCELL. they all are fake and live with fake commitments.
Regds,
Varun Arya
Hey i have stored my baby' stem cells with Reecord. Honestly Speaking i extremely liked their speed of service in terms of collection, processing and cell number counts...

Its has many USPs which are far more better and better than other companies of which i had seen the presentation...

M satisfied with their post sales services also which is more productive with me atleat...

m providing a mail id i[censored] want to hav a presentation wid him...[protected]@reelabs.com..

he is the one who was in continuous contact with me starting from the presentation, enrollment and he was even present with the nurse during the collection of blood in the hospital and he is still in contact with me and meets me oftenly asking about the satisfaction.

Reelabs(reecord) is better option. they also have reecure - involved in treatment...

Thank you.. Ajay Sharma.
I hate their services...they never reached on time during delivery ... and the guy who came to collect four hours later was shouting at me...they have inexperienced nurses whom they call "medical practitioners" who come to collect blood...Please do not register with them...Baby Cell is pathetic...
i also hired baby cell services, their paramedic reached on time and he stayed until the delivery i m impressed by their services and their additional offers

Thanx:- Baby Cell
Rahul Gupta
i think baBYCEL IS 1 of the best stem cells bankin in India...Proud 2 b a member in the family
user name Ramiz Sheikh writing in the name of Ajay Sharma... fake review!
I am a bit confused... Should we go with life cell or baby cell -pls advise -- karan
I had done internship in Marketing research company about Ethinicity of stem cell banking companies.I realised that some companies are giving fake committment, I won't like to disclose their names, but i find 1 stem cell banking company which is absoulutely research driven, lab located at lonavala .I will say ki this is real biotech company into health care sector.Please go ahead with the lonavala based RMS @babycell absoulutely specular service.
Please don't spoils image of such good service provider by spreading rumours, they are into reserch which really really inspires the Indian healthcare industry .
don't trust this bank. I am personally facing many problems as after sales there is no service. They are only money takers. Sales team commits to give more than 500 million steam cell count for preservation but actually they store 150 million cells. This are sufficient for 10 year old child, after that stored cells are very less for treatment. Really worst bank and i am in well now.
don't trust this bank. I am personally facing many problems as after sales there is no service. They are only money takers. Sales team commits to give more than 500 million steam cell count for preservation but actually they store 150 million cells. This are sufficient for 10 year old child, after that stored cells are very less for treatment. Really worst bank and i am in well now.
Don't trust this company. All positive reviews are from company executives and marketing companies only. Actually study review on third party websites.

Don't trust this bank. I am personally facing many problems as after sales there is no service. They are only money takers. Sales team commits to give more than 500 million steam cell count for preservation but actually they store 150 million cells. These are sufficient for 10 year old child, after that stored cells are very less for treatment. Really worst bank and i am in well now.
Don't trust this company. All positive reviews are from company executives and marketing companies only. Actually study review on third party websites.

Don't trust this bank. I am personally facing many problems as after sales there is no service. They are only money takers. Sales team commits to give more than 500 million steam cell count for preservation but actually they store 150 million cells. These are sufficient for 10 year old child, after that stored cells are very less for treatment. Really worst bank and i am in well now.
In one word I can tell one thing about baby cell is "worst service" and "they are not fit for any thing"
Dear Mr. Gaurang Thumar,

We believe that your issue has been resolved successfully. We make sure to serve you the best way possible. Do let us know in case of any further queries.

Regards,
Team Babycell.
Dear Mr. Chandra Sekhara Reddy,

We understand that our customer care team has looked into your query and provided the best possible resolution. We hope we have been able to clarify the concern raised by you.

We make sure to serve you the best way possible. Do let us know in case of any further queries.

Regards,
Team Babycell.

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