[Resolved]  Bag It Today — Order not received

Address:Bangalore, Karnataka

I had booked an order for Barbie sunglasses, barbie watch and croc sandals on the 19th of April through order ID [protected] and order no 67237. The order was placed on 19th of April and I received a confirmation with an order number on the 30th April stating that the order would be dispacthed shortly. Its 30th May today and I have still not received my products. I had called the customer care number at[protected] two weeks ago and I was informed the the products were out of stock but will be dispatched without fail in the next 7 to 10 days. When the products did not arrive, I called the customer care again today and I was once again told that the goods were out of stock and will be delivered in 7 to 10 days.

Its note worthy that my credit card was charged on the 19th April and I am yet to receive the products. What I am getting is some lame promises of delivery in 7 to 10 days everytime I call and this is making me feel frustrated. Even the customer care agent was not emphatetic about the situation and kept repeating in a cold tone that the product will be delivered in 7 to 10 days (which I dont believe now either)

When I had placed my order, I was mentioned that this was a special promotion. My question is, if Bag it Today did not have the products to deliver in even 45 days time, why did they even advertise this? I had trusted Bag it Today because of the India Today brand name and I feel let down. I have promised these products to my daughter and a cash refund at this stage does not help me.

I request someone to take this complaint seriously and redeem me out of this frustrating experience with Bag it Today.

Thanks and Regards,

Pradeep Fernandes
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Aug 13, 2020
Complaint marked as Resolved 
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I ordered Lee Cooper Shoes on 16/03/2014 the order numbers are 33714438 and 33714458 both the orders are same

Still the orders are not dispatched

Customer Care represents are telling like this we do not refund the money and they are not telling the actual date of the products and they are telling like this we are just customer care representatives and we cannot do anything

BAGS AND CLOTHS — STILL NOT DELIVERED

STILL NOT DELIVERED,
SIR, I SEND A LOUGAGE ON THE[protected], TO AFRICA, AND THE LAUGAGE IS STILL NOT DELIVERED, THIS IS THE CONSIGNMENT NUMBER ED[protected]IN AND ED[protected]IN AND ED[protected]IN, PLEASE, I WAS GIVING ONLY FIVE DAYS FOR THE DELIVERING, TILL NOW I DIDNT RECIEVE IT
THANKS NELSON

Bag It Today — Delayed delivery

I had placed an order for a Reebok kit on my credit card. Though they said delivery will take 2 weeks, i recd it only after 3 weeks. However, later I realised it was stuck at our local courier end. it took me atleast 5 calls to get the prdt delivered.

Bag It Today — Even after two months of ordering a product, it is not delivered

My Membership no.- ITBC10306746

I have ordered one reebok classic watch on 2nd march 2010. Till I did not receive that product. I have written hundreds of complaints. This is my second comaplint in the consumercomaplints website.

I suggest evryone do not purchase any product from bag it today.

They will tell evrytime,we will deliver soon.but will never do it....
bag it today is a froud group, you have to log complain at cyber court or consumer court.

Bag and child clothes — Packet Not Delivered

Respected Sir/Madam,

I would like to complain against the trackon Noida office and their staff.

As per the details shown on Trackon site My consignment(No.[protected] and waits 600gm. left from Noida on 13/05/10 and reached Fatehpur(u.p) on 17/05/10.
Today is 23/05/10 and would like to inform you that the my package has not reached till now.

I had talked to the Fatehpur office staff on 20th may, they said it not deliverd your courier now. But today when I asked NOIDA, KANPUR, FATEHPUR as to why it has not be delivered, the man present there said there is no delivery you courier now. and to add on he argued and said it is not his responsibility to make sure that the package reaches on time.

Trackon promises to deliver within 3day to 4 day at max. Is this the kind of service they promise to their customers. Please help and take necessary action against this company.
(1) I had courier packed form NOIDA TELECOM SERVICE
ADDRESS:- Opp. E.S.I. Hospital Sectore-22
Noida.201301
Ph. No.[protected]

Thank's Regard's
NEELAM SINGH
E-Mail ID-: [protected]@gmail.com

BagIT Today — Goods not Delivered Payment Made

Hello Sir..

I M.Suman From Hyderabad..
In June 11 i buy a Speds from Bagit today web site..
But Still they are send to me..
i sent 100 mails but there is noo responce to me..
Called to thei customer care and waste 120/- Phone Bill..
Always Saying We are working on your issue.. but still there is no use sir..
Please Bann these Kind of Bluff sites..
so many people are loosing their money.. please help me and let me know wht i have to do now..

My Mail id: [protected]@gmail.com
Contact Number: [protected]

Order Details:
Order number: [protected]

Billing ID:[protected]
Membership Number ITBC10397242
consignment number-E[protected]



Billing Id Order Date Product Name Payment Status Payment Mode Amount

[protected] [protected]:07:57.0 Reebok Watch payment confirmed Credit Card 799.0

[protected] [protected]:07:57.0 Numero UNO unisex fashion Sunglasses payment confirmed Credit Card 0.0

Bag it Today....the india today group... — not received parcel....n not received office phone located at delhi.....

Dear sir/madam,

India Today Group.
Bag it today.

my self kiran kale from pune....from last three years i m purchase from bag it today,,,,,last week offer from u...in lucky draw....offer is free laptop n lcd both items of sony....but u can donate 10% amount of social trust......a/c. no. is.[protected] bank - kotak mahindra bank, and name on chairman: Jyoti Negi.......and i m deposit money in kotak mahindra bank on 19.10.2010....am pay rs.21000 deposit in same a/c.....and give me a aramex currior parcel track no.[protected], but not track on net.....please give me suggest what i do.

and when deliver me my parcel on my address.....

thanking you

this phone no. is bag it today office-delhi, -[protected],

so what i do...and mr. pankaj said to me U R purchase digital camera-kodak, from bag it today AND MY ADDITIONAL OFFER FREE TWO NIGHT -THREE DAYS PACKAGE BUT NOT RECEIVED ME...SO U CAN WIN LUCKY FOR GIFT...PL. ENQUIRY N CALL ME WHAT I DO ACTUALLY...KIRAN KALE[protected]
I had placed my order online for Puja Thali and a promised free Reebok watch on Bag It Today website on September 30, 2010 (Booking Id[protected]. However, even after more than 4 weeks (almost a month) from the date of placing my order, I have not yet received my order from them in spite of my repeated emails and phone calls.

Today again, I tried calling on their phone no. for customer enquiries, but there is hardly anyone to receive the call. I have spent a lot of money and time trying to reach these people through phone, but after the IVR response, no one picks up the phone.

This is indeed fradulent and demands action. Now, I have asked them to cancel my order and refund me my money back as Bag It Today has failed to deliver the order in the promised time. I also request public at large to think before placing their orders on Bag It Today. They will show huge discounts on their website, but when it comes to delivery after you pay the money, there is hardly any action.

Best Regards,
Varun Jindal
Dt:[protected]

Sir,
I Ordered from Bag it Today for 1 Navya Set for Rs.447 (Including Rs. 200 for Courier charges) which was debited from my HDFC Net Banking,
Order Date[protected],
Billing ID[protected],
Product name - Navya Set (1Quantity) with free gift of Reebok Watch,
the same thing is not yet delivered to me yet.
Whenever i try to call to its customer care they hold me for more than 10 to 15 minutes and at last i have to diconnect it.
Now what should i do for that,
Plz send me address of its office if you have (Mumbai Office) so i can go there and find some solution.

Thanking You
Brijesh Kothari
Mob No.[protected]
Email: brijesh.[protected]@cas.ind.in
Mumbai – 7

Bag It Today — order not delivered

I placed an order of books with bag it today on 01/10/2010 , but still i did not get my delivery , They uses to say like your parcel will reach you in next 5 days from last month . bag it today is great cheating concept company .

I request you to everybody do not order anything with them ...

Thanks
karthikeyan.A

Bag it — Order not received

I have placed 2 orders[protected],[protected] at Bag it today on 14th Oct 2010. But till date I have not received the products. There are no responses at the call center numbers provided by the web site. Can any one please help me in getting out of this issue.

Bag It Today — Order still not received

I have ordered one Reebok watch on Bag It today online on date 21/08/2010. But after having so many times conversation with your customer department I have not received my product yet. I had filed one complain for this and again I had wait for 25 days. Your answer for same complain I have pasted below. My membership No. ITBC10429106 and my Billing Id no is[protected]. So can you please tell me will I get my product in 2010 or not. I think its been worst case company like India today group for reminding again and again for getting my product.

Posted:[protected] by pathak_gkp Send email

Product not received
Sir I have booked 1 Reebok watch worth Rs. 299 /- on Bag it today online on date 21/08/2010. But till date 26/10/2010, I have called at least 8 times to their customer service department inquiring about my product. My Billing ID for this shopping is[protected]. All the time Bag it Today customer service told me that you get your product within 7-8 days. Now I am frustrated complaining their customer service department. Please let me help either to get my money back or my product.

Thank you
Hitesh Pathak

24 days ago by India Today Book Club [send email]

Dear Mr Hitesh Pathak,

We have come across your on line complaint on <consumer complaints.in>

We have gone through your complaint, we would like to inform you that we have forwarded your complain to our concerned department. We request you to kindly wait for few days. You will receive the same soon.

We value your association with India Today Book Club and thank you for your patronage & co-operation.

For any further query or assistance please feel free to write us on [protected]@bagittoday.com

or call us at[protected].

We would request you to kindly mention this subject: ONLINE COMPLAINTS whenever you e-mail us for quicker response.

Thanks & Regards,
Team,
Bag It Today.
I have placed one order for MTV sunglasses on 25 oct 2010 & paid Rs 499 , my order no is[protected] . the site mentioned in thier IVR is never worked. Nither the executive of BAG IT TODAY nor the coueir comaony repliying satisfactory. Its seems that they are chor comapny whose moto is to eat public money. If i do not gey my order in next 2-3 days. I will definetly file PIL with court with the gorund of not to allow this comapny to paly with public money.

Bag It Today — order not received

i'd ordered a reebok kit from BagIt Today on 11-nov-10 (Booking ID:[protected] and paid the amount(Rs. 3398)on the same day through credit card. but i'd not recieved the item till now. I've spoken to customer care on 06-12-10 to mr. rajkumar who told me that the order was not punched.then icalled customer care (ms. priya[protected] and she told me that the order is still not punched, then icalled again on 10-12-10 & 15-12-10 and again found to my disbelief that the order is still not punched. Now the customer care executive Mr. Rahul has asked me to give the authoriazation code of the credit card transaction. Then I called my credit card company and asked for the authorization code, which I've given to Mr. Rahul on 16-12-10.
Now i request you to cancel my order and proceed my refund.
Please confirm my cancellation of the reebok kitbooking id:[protected]
thanking you
vivek kumar gupta
mobile:[protected]

BAG IT TODAY INDIA TODAY GROUP — PRODUCT NOT RECEIVED AND ASKING FOR MORE MONEY

This really annoys me that after paying so much amount for your products I haven’t received your products



The ID for payments is as follows,





ID Product Date AMOUNT

[protected] core V neck black rebook sweat shirt. 8/10/2010 998 /- Rs

11009641 Portable DVD player 20/11/2010 7498 /- Rs

11009643 DELIVERY CHARGES 20/11/2010 899 /- Rs



I am fed up with this situation of always calling customer care and they telling the products are out of stock.

When I ask them to transfer to your Manager they say we can’t transfer the call as they don’t have the no. of manager.

I mean the manager talks to customer at the time of selling the same product and when the customer has a complaint of the same product the manager is not available.

And when I want my refund the processing time is 2 -3 months I mean this is really disgusting on INDIA TODAY part using the name of India you are making fraud.

Now they are asking me for dispatch ID for whcih i have to Pay 3199 /- rs just to get my product delevired .how is this possible that after paying delivey and handling charges i have pay more to get my product.when i ask to cancle my order they say that the order cannot be cancelled and as dispatch ID is not available. so also to cancel my product i have to give 3199 /- rs just to cancel it .
how many companies in this world do like this.. i dnt know any one. i ahd purchases with many online companies. but no one asks for money to cancel order.

please help me if you can.i need either the product or money .

Bag It Today - India Today — Delay in delivery of product

Dear Sir/Madam,

I have a made payment of Rs.499/- through Credit Card and bought MTV Sunglasses from Bag It Today on Dec 2nd 2010. My Order id is [protected].I got a confirmation e-mail regarding the same and it was mentioned in the mail that the product will be delivered in 2-3 weeks time.But till now i didn't receive the product.Regarding this when I called their Customer-care last week, they said that it will be delivered to me in a week's time.Even after the week since i didn't receive the product i called them up again, this time they said that they were out-of-stock with that particular product and that i will get the product in another 2-3 weeks.
I'm really frustrated with their service and even am quite doubtful about the authenticity of this company.
I have purchased products from Bagittoday 19th Nov'2010 and 25th Nov'2010 have been following up since then. but have still not received any response from them.

1.
MY ORDER NO:[protected] AND[protected] FOR Rs.5799/- AND Rs.19699/-. TOTAL Rs.25498/-..Date of Purchase: 19th Nov'2010
2.
MY ORDER NO:[protected] AND 11007124 FOR Rs.2250/- AND Rs.9149/-. TOTAL Rs.11399/-.Date of Purchase: 25th November'2010.
3.
MY BOOKING ID IS --->>> [protected]. ORDER ID M-COMMERCE / 0GA[protected].

My Mail id is tushar.[protected]@zyduscadila.com, [protected]@hotmail.co.in My Mobile No: [protected]

Tushar Chimanlal Dave

Do two things.
Civil: File a case in the consumer court for damages with interest.
Criminal: Lodge a police complaint for cheating against them.
I have purchased products from Bagittoday on 9th Dec2010 of amount Rs.7998/-. I have been following up since then, but still today i am not received any response from them.

MY ORDER NO:[protected] FOR Rs.7998/- .Date of Purchase: 9th Dec2010
When i contact them they will telling that sorry sir this is not the number pls contact customer care. But customer care is not connecting till 10 to 14 mins also. And before this order i purchase one cam recorder also of Rs.7500/-.I ordered samsung but they send some another company. I made complaints so many times. But there is no response. And the above order also i agreed that the sales man ABHIJEETH told me that sir i am replacing your cam recorder with samsung within the 3 days. But till now i am not received my replaced camrecorder and my new order. So that i want to proceed legally my making complaint thru court. Raghavendra [protected].

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