[Resolved]  Bag It Today (India Today Group) — Cheating

I have ordered a wrist watch worth Rs. 2750/- through internet. after few days bag it today (A venture India Today Group) book club contacted me over phone and confirmed my order.

after 1 month I got a parcel from the Bag It Today By VPP. I have paid Rs. 524 and collect the parcel. But the parcel was full of Hard Board only. but the Invoice and warranty card of the watch are there in side the box. While unpacking I have noticed the parcel was sealed. and the weight of the parcel was the same as mentioned as above the parcel.

After that I have tried to call the Bag it today Book Club (Ph. No.[protected] several times and also e-mailed them several times but I do not get any response from their side.

I do not know who have cheated me the postal department or the India Today Group.

My shipping details are as follows :

Order No. 0GA[protected] dt.[protected]
Invoice No. : ORA[protected] dt. 01-11.2010

Raj khaled
DIbrugarh University
Ph. [protected] (M)
[protected] (M)

Bag it Today (India Today Group) — Old Product Sent

I,Sushant Sarin,had bought a deal for two Swatch watches for Rs.3698 (Reference Booking ID # [protected],Order # 264793) from Bag It Today (India Today Group) but got a new watch and an OLD USED watch.

I received my courier yesterday from Blue dart for the two watches but to my utter shock and disbelief,I saw a new watch and a USED OLD watch with scratches all over.This was the least I expected from a brand as reputed as the India Today Group that these people have stooped as low as CHEATING the clients.I have been DISGUSTED to see the utter LACK of INTEGRITY,ETHICS and PROFESSIONALISM that when I called the Customer Care,the apathetic attitude of the company was APPALLING.Instead of apologizing for the fraud,the operator asked me to courier back the two watches,so that I lose the money that I have paid these THIEVES as well as the watches.He didn't even register a complaint on my behalf.

I have already logded a complaint on their website but am yet to receive a response.It has been the worst online shopping experience for me.

Bag It Today — Cheating Clients with OLD USED products

I had bought a deal for two Swatch watches for Rs.3698 (Reference Booking ID # [protected],Order # 264793) but got a new watch and an OLD USED watch with scratches all over.After repeated pleas and mails,the BAG IT TODAY (a part of India Today Group) got my watch picked up from my house,assuring me of getting it REPLACED by a NEW one.My courier # is[protected]AFL couriers,reference #[protected] and the OLD watch that this fraudulent company had sent was DELIVERED BACK on 29th September.It has been four months and I haven't received my watch,for which I was charged.This was the least I expected from a brand as reputed as the India Today Group that you people have stooped as low as CHEATING your clients.I have been DISGUSTED to see the utter LACK of INTEGRITY,ETHICS and PROFESSIONALISM that when I called the Customer Care,the apathetic attitude of your company was APPALLING.
I feel pathetic to have interacted with a company as unprofessional as yours who have the AUDACITY to cheat their customers and then are SHAMELESS enough to try the customers patience by sending frivolous mails again and again reassuring the customer that their product would be replaced soon,though it has not been done for the last FIVE months.

Sushant Sarin
[protected]@gmail.com
[protected]

dear sir

yes i agree with the gentleman, india today book club which runs this firm bag it today is filthy and so very non cooperative and cheats each and evry customer, i was also duped and inspite of my repeated requests and posting them on various sites like yours, my grievance has not resolved so far. i gave up
so it is not to throw good money over lost money

that is my advice to this gentleman and similar people who have gone through experience